AWS Contact Center
4 weeks ago
Company Profile Our client is a global IT services company that helps businesses with digital transformation with offices in India and the United States. It helps businesses with digital transformation, provide IT collaborations and uses technology, innovation, and enterprise to have a positive impact on the world of business.With expertise is in the fields of Data, IoT, AI, Cloud Infrastructure and SAP, it helps accelerate digital transformation through key practice areas - IT staffing on demand, innovation and growth by focusing on cost and problem solving. Job Profile: AWS Contact Center Location: Noida Employment Type: Full-time, WFO Preferred experience: 4 - 6 years The Role The AWS Contact Center L2 Support person providing advanced technical troubleshooting for AWS-based contact center solutions, handling escalations from L1 support, and performing tasks like performance monitoring, incident management, and documentation. Responsibilities · AWS Management Console For provisioning and management of the Amazon Connect instance. · AWS Identity and Access Management (IAM) AWS Step Functions: For coordinating microservices into serverless workflows · Amazon Cognito: For user authentication and authorization · AWS Contact Lens: For analyzing customer conversations with machine learning. · Amazon Transcribe: For converting speech to text. · Amazon Comprehend: For natural language processing and sentiment analysis. · Amazon S3: For storing conversation transcripts and analysis results Must - Have Qualifications: · Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. · Minimum 4+ years of experience in QA Testing · Strong expertise in Amazon CloudWatch, Amazon Lambda · Hands-on experience with Amazon Lex & Amazon Kinesis. · Strong experience in Amazon Contract Lens Application Method Apply on LinkedIn or email your resume to:
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AWS Contact Center
4 weeks ago
Noida, India SpeedMart Full timeCompany Profile Our client is a global IT services company that helps businesses with digital transformation with offices in India and the United States. It helps businesses with digital transformation, provide IT collaborations and uses technology, innovation, and enterprise to have a positive impact on the world of business.With expertise is in the fields...
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AWS Contact Center
4 weeks ago
Noida, India SpeedMart Full timeCompany ProfileOur client is a global IT services company that helps businesses with digital transformation with offices in India and the United States. It helps businesses with digital transformation, provide IT collaborations and uses technology, innovation, and enterprise to have a positive impact on the world of business.With expertise is in the fields...
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High Salary: AWS Contact Center
4 weeks ago
Noida, India SpeedMart Full timeCompany Profile Our client is a global IT services company that helps businesses with digital transformation with offices in India and the United States. It helps businesses with digital transformation, provide IT collaborations and uses technology, innovation, and enterprise to have a positive impact on the world of business.With expertise is in the fields...
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AWS Contact Center or Connect Admin
1 week ago
Greater Noida, India Kyndryl Full timeWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a...
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AWS Contact Center or Connect Admin
4 weeks ago
Greater Noida, India Kyndryl Full timeThis job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always...
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AWS Contact Center or Connect Admin
2 weeks ago
IN NOIDA (IN) ARTHA INFRATE Kyndryl Full time ₹ 10,00,000 - ₹ 25,00,000 per yearWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAs a...
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Genesys Contact Center
2 weeks ago
Noida, Uttar Pradesh, India Devolyt Technologies Private Limited Full time**Job Title** **Genesys Contact Center (Level - L3)** **Job Location** **Reports To** Manager **Department/OMC** **Number of Positions** **Education requirements** Any Graduate; Bachelor's degree in IT or related field is preferred **Years of Experience** 8+ Years in Genesys Contact Center **T Level** T2 **Soft Skills requirements** - Excellent...
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Avaya Contact Center Admin
4 weeks ago
Greater Noida, India Kyndryl Full timeThis job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always...
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4.1 cloudnw aws
2 weeks ago
Noida, India DXC Technology Full timeAWS Connect Contact Center Engineer Skills & Job Description: 1. Experience in building solution and implementing CCaaS 2. 1 to 2 years of hands-on experience in building call flows and IVR within AWS Connect and configuration and Implementation of the Amazon Connect Platform 3. 3-4 years of hands-on experience with Cloud based VoIP systems design,...
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Aws Python
2 days ago
Noida, Uttar Pradesh, India BirlaSoft Full timeCountry/Region: IN - Requisition ID: 25534 - Work Model: - Position Type: - Salary Range: - Location: INDIA - NOIDA- BIRLASOFT OFFICE **Title**:AWS Python**: - Description: **Area(s) of responsibility**: About Us: Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their...