AWS Contact Center
6 days ago
Company ProfileOur client is a global IT services company that helps businesses with digital transformation with offices in India and the United States. It helps businesses with digital transformation, provide IT collaborations and uses technology, innovation, and enterprise to have a positive impact on the world of business.With expertise is in the fields of Data, IoT, AI, Cloud Infrastructure and SAP, it helps accelerate digital transformation through key practice areas - IT staffing on demand, innovation and growth by focusing on cost and problem solving.Job Profile: AWS Contact CenterLocation: NoidaEmployment Type: Full-time, WFOPreferred experience: 4 - 6 years The Role The AWS Contact Center L2 Support person providing advanced technical troubleshooting for AWS-based contact center solutions, handling escalations from L1 support, and performing tasks like performance monitoring, incident management, and documentation.Responsibilities· AWS Management Console For provisioning and management of the Amazon Connect instance.· AWS Identity and Access Management (IAM) AWS Step Functions: For coordinating microservices into serverless workflows· Amazon Cognito: For user authentication and authorization· AWS Contact Lens: For analyzing customer conversations with machine learning.· Amazon Transcribe: For converting speech to text.· Amazon Comprehend: For natural language processing and sentiment analysis.· Amazon S3: For storing conversation transcripts and analysis resultsMust - Have Qualifications: · Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.· Minimum 4+ years of experience in QA Testing· Strong expertise in Amazon CloudWatch, Amazon Lambda· Hands-on experience with Amazon Lex & Amazon Kinesis.· Strong experience in Amazon Contract LensApplication Method Apply on LinkedIn or email your resume to: careers@speedmart.co.in
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AWS Contact Center
5 days ago
Noida, India SpeedMart Full timeCompany Profile Our client is a global IT services company that helps businesses with digital transformation with offices in India and the United States. It helps businesses with digital transformation, provide IT collaborations and uses technology, innovation, and enterprise to have a positive impact on the world of business.With expertise is in the fields...
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AWS Contact Center
5 days ago
Noida, India SpeedMart Full timeCompany Profile Our client is a global IT services company that helps businesses with digital transformation with offices in India and the United States. It helps businesses with digital transformation, provide IT collaborations and uses technology, innovation, and enterprise to have a positive impact on the world of business.With expertise is in the fields...
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Aws contact center
5 days ago
Noida, India SpeedMart Full timeCompany ProfileOur client is a global IT services company that helps businesses with digital transformation with offices in India and the United States. It helps businesses with digital transformation, provide IT collaborations and uses technology, innovation, and enterprise to have a positive impact on the world of business. With expertise is in the fields...
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High Salary: AWS Contact Center
6 days ago
Noida, India SpeedMart Full timeCompany Profile Our client is a global IT services company that helps businesses with digital transformation with offices in India and the United States. It helps businesses with digital transformation, provide IT collaborations and uses technology, innovation, and enterprise to have a positive impact on the world of business.With expertise is in the fields...
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AWS Contact Center or Connect Admin
4 days ago
Greater Noida, India Kyndryl Full timeThis job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always...
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Noida, India HCLTech Full timeRole: Presales Solution Architect - Contact Center Technology Location: Noida Job Description: A seasoned professional who understands the full life-cycle of a pre-sales engagement including solution design, OEM tech partners’ engagement, customer presentations, bid management involving multiple players and having Contact Center as a Service (CCaaS)...
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Noida, India HCLTech Full timeRole: Presales Solution Architect - Contact Center Technology Location: Noida Job Description: A seasoned professional who understands the full life-cycle of a pre-sales engagement including solution design, OEM tech partners’ engagement, customer presentations, bid management involving multiple players and having Contact Center as a Service (CCaaS)...
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Greater Noida, UP, IN Kyndryl Full timeWho We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role As a System...
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Avaya Contact Center Admin
4 days ago
Greater Noida, India Kyndryl Full timeThis job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always...
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AWS Administrator
2 weeks ago
Noida, Uttar Pradesh, India Innova ESI Full time ₹ 15,00,000 - ₹ 28,00,000 per yearRole: AWS Administrator /Avaya Aura CCExperience: 4 Year +Location: NoidaNote: We Need Immediate Joiner, if you Are Interested So Share me your Profile.Email-)Job Description:Manage and Maintain CCP:•AWS Management Console: For provisioning and management of the Amazon Connect instance.•Amazon CloudWatch: For monitoring and logging performance and...
