Customer Support Specialist
1 day ago
We are looking for a Customer Support Specialist who takes ownership of customer issues and ensures timely, accurate, and empathetic resolution. This role requires strong communication skills, attention to detail, and the ability to work across teams to deliver a smooth customer experience. Key Responsibilities Act as the first point of contact for customer queries via email, chat, or phone Understand customer issues clearly and provide effective resolutions Troubleshoot product or service-related problems and guide customers step by step Escalate complex issues to relevant internal teams with complete context Track, document, and follow up on customer tickets to closure Maintain accurate records in CRM or ticketing systems Share recurring customer issues and feedback with product and operations teams Follow defined support processes, SLAs, and quality standards Contribute to knowledge base articles and internal documentation Required Skills & Experience 2+ years of experience in customer support, helpdesk, or client-facing roles Strong verbal and written communication skills Ability to explain solutions clearly to non-technical users Strong problem-solving and listening skills Experience using ticketing tools (Zendesk, Freshdesk, Jira Service Desk, etc.) Comfortable working in fast-paced environments with multiple priorities
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Customer Support Specialist
1 day ago
Chennai, India Wedtree Group Of Companies Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
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Customer Support Specialist
21 hours ago
Chennai, India Wedtree Group Of Companies Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
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Customer Support Specialist
6 hours ago
Chennai, Tamil Nadu, India Wedtree Group Of Companies Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
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Customer Support Specialist
2 days ago
Chennai, Tamil Nadu, India AEROKNOTZ Full timeCompany DescriptionAEROKNOTZ is a certified drone training and services institution in India, founded by passionate Aeronautical Engineers dedicated to advancing drone technology. The organization provides innovative drone training programs, workshops, and services that prioritize practical, hands-on learning experiences. AEROKNOTZ supports industries such...
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Customer Support Specialist
4 weeks ago
Chennai, India AEROKNOTZ Full timeJob Description Company Description AEROKNOTZ is a certified drone training and services institution in India, founded by passionate Aeronautical Engineers dedicated to advancing drone technology. The organization provides innovative drone training programs, workshops, and services that prioritize practical, hands-on learning experiences. AEROKNOTZ supports...
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Customer Support Specialist
2 days ago
Chennai, Tamil Nadu, India Antano & Harini Full timeJob SummaryWe are looking for a proactive and result oriented Customer Support Specialist to join our growing team. The ideal candidate will have a passion for delivering exceptional Customer Experience. The candidates should be sensible to understand "said & unsaid challenges" of the Customers.If you thrive in fast-paced environments, are quick on your...
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Customer Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India BritApp Systems Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole DescriptionThis is a full-time on-site role for aSoftware Product Demo and Customer Specialist Voice Processlocated in Chennai. The specialist will be responsible for making outbound calls to potential clients, delivering product demonstrations, providing information about our software solutions, and acquiring new clients. Day-to-day tasks include...
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Customer Support Specialist
2 days ago
Chennai, Tamil Nadu, India Cavintek Full timeWe are looking for a proactive, empathetic, and customer-focused Support Specialist to support our growing customer base. The ideal candidate should have strong communication skills, excellent problem-solving ability, and a passion for improving customer experience. This role includes onsite support, strong communication skills and a pleasant demeanour,...
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Customer Support Specialist
1 week ago
Chennai, Tamil Nadu, India 2CQR AUTOMATION PVT LTD Full timeHiring for Customer Support cum Dispatch ExecutiveJob Title: Customer Support cum Dispatch ExecutiveLocation: Valasaravakkam, ChennaiExperience: 1 YearShift Timing: 9:00 AM to 6:30 PMJob Type: Full-timeJob Title: Customer Support cum Dispatch ExecutiveLocation: Valasaravakkam, ChennaiExperience: 1 yearShift: 9:00 AM – 6:30 PMResponsibilities:Handle...
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Specialist customer care support
4 days ago
Chennai, Tamil Nadu, India Barclays Full timeStep into the role of Specialist Customer Care Support at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct.To...
