UX Research Intern

1 week ago

Surat, Gujarat, India Bharat Shakti Tenders Full time

About Us

Bharat Shakti Tenders is an innovative online platform designed to simplify and transform the tendering process in India. We empower businesses, entrepreneurs, and suppliers with a comprehensive and intelligent tender discovery solution. Using AI-powered search filters, real-time updates, and smart classification, we make it easier to find the most relevant opportunities without the hassle.

Our mission is to ease tender participation, efficient, and inclusive for organizations of all sizes. From small businesses to large enterprises, we provide tools that save time, reduce effort, and maximize success—building a digital procurement ecosystem that connects opportunities with businesses and contributes to India's growth story.

Role Overview

As a UX Research Intern, you will work closely with our product and design teams to uncover insights that shape the future of our platform. This is a hands-on role where you'll get exposure to different research methods—from engaging directly with users to analyzing competitor products—while contributing to meaningful product improvements.

Responsibilities

  • User Interviews: Plan, conduct, and summarize 1:1 interviews to understand user needs, pain points, and behaviors.
  • Heuristic Evaluations: Review our product to spot usability issues and suggest improvements.
  • Competitor Analysis: Benchmark competitor products and highlight opportunities for innovation.
  • Qualitative Research: Identify themes and insights from interviews, usability tests, and feedback.
  • Quantitative Research: Assist with surveys, data collection, and analysis to uncover behavioral patterns.
  • Collaboration: Partner with designers, product managers, and engineers to turn findings into actionable solutions.

Requirements

Strong interest in UX research, usability, and human-centered design.

Familiarity with basic research methods (interviews, surveys, competitor analysis).

Excellent communication, organization, and note-taking skills.

Comfortable working independently in a remote setup.

Bonus: Experience with tools such as Google Forms, Figma, Miro, or survey platforms.

Internship Details

Location: Fully remote

Duration: 2 months

Commitment: Part-time, ~20 hrs/week

Start Date: Immediate

Why Join Us?

Gain hands-on experience in a fast-paced startup environment and work directly with our founding, product, and design teams. Build a strong portfolio through real-world UX research projects while learning industry best practices. This is a unique opportunity to make a meaningful impact on our product and help shape a better user experience.

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