Business Analyst Payments

4 weeks ago

Pune, Maharashtra, India Brickendon Consulting Full time

Roles and Responsibilities:

  • Elicitation and Collaboration: Facilitate and lead brainstorming sessions and workshops with stakeholders to elicit, understand, and document business needs, objectives, and requirements.
  • User Story Development: Translate business requirements into clear, concise, and well-defined user stories with acceptance criteria, ensuring they align with user needs and business goals.
  • Backlog Management: Create, prioritize, and maintain the product backlog, ensuring it reflects the current understanding of requirements and provides a clear roadmap for development.
  • Test Case Definition: Collaborate with stakeholders and the development team to define and document test cases based on user stories and requirements, ensuring comprehensive test coverage.
  • Requirements Management: Organize and manage all elicited requirements, user stories, and test cases in a clear and accessible manner, ensuring traceability throughout the project lifecycle.
  • Stakeholder Communication: Effectively communicate requirements, user stories, and test cases to both technical and non-technical stakeholders, ensuring a shared understanding.
  • Process Analysis and Improvement: Analyze existing business processes and identify opportunities for improvement, leveraging insights from workshops and requirements gathering.
  • Solution Validation: Participate in testing and validation efforts to ensure the delivered solution meets the defined requirements and user stories.
  • Documentation: Create and maintain relevant project documentation, including process flows, requirements specifications, and workshop summaries.
  • Continuous Improvement: Stay informed about industry best practices in business analysis, requirements management, and agile methodologies, and contribute to the continuous improvement of the team's processes.
  • Conduct a comprehensive analysis of existing workflows, processes, and systems to identify areas for improvement and optimization.
  • Work closely with cross-functional teams to implement process changes, leveraging industry best practices and innovative solutions.
  • Contribute to initiatives aimed at improving the client onboarding process, account management, and overall customer experience.
  • Manage project timelines, milestones, and deliverables while ensuring effective communication with stakeholders.

Domain exp needed:

  • Strong Domain experience – Domestic & International Payments – Retail Banking Payments specific preferred
  • Strong Domain experience – Debit Card based Payments, Settlement & Recon – Retail Banking preferred
  • Managing/managed Customer channels experience – Mobile Banking App and/or Browser Front End analysis experience
  • Experience of navigating through multiple layers of stakeholders in Business, Tech, Ops – multi-country experience preferred

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