Central Operations Head

5 days ago

Bengaluru, India Cent AI Full time

Role: Central Operations Head (CentAI Preventive Diagnostics) Location: Bengaluru About CentAI CentAI is India’s first full stack preventive diagnostics company focused on early detection before symptoms. Our AI powered multimodal platform integrates over 100 biomarkers, full body MRI, ultra low dose CT, DEXA, and ECG to detect more than 200 conditions including cancers, cardiovascular, metabolic, and neurological diseases. CentAI aims to become the gold standard in detection accuracy, trust, and preventive health technology. Role Overview The Central Operations Head will lead end to end service delivery across all CentAI centers and partner labs. This role is responsible for ensuring that every customer journey, from booking to scan to report, is smooth, reliable, and clinically precise. You will drive operational excellence, customer experience, process automation, and partner performance while building scalable systems for expansion. You will also lead the launch and operations of new CentAI centers across cities, setting up teams, processes, and quality standards that define the CentAI experience. This is a leadership role requiring a mix of strategic planning, execution rigor, and a deep obsession with service delivery and customer experience. Key Responsibilities Oversee the complete post booking journey including scheduling, scanning, reporting, and doctor consultations Drive operational excellence across centers and partner labs through strong process design and execution Build and lead the operations organization, including center managers, partner coordinators, and quality teams Design and implement systems for workflow automation, reporting, and SLA tracking Own center launch readiness and operational setup including site selection, staffing, and process activation Ensure a consistent and high quality consumer experience across all centers and touchpoints Collaborate closely with clinical, product, and technology teams to align operations with clinical accuracy and system efficiency Establish and monitor key metrics for performance, turnaround time, satisfaction, and compliance Identify process bottlenecks and drive continuous improvement initiatives across functions Manage relationships and performance of external partners, labs, and vendors Ensure adherence to safety, quality, and regulatory standards across all operational activities Ideal Background 8 to 12 years of experience in operations, service delivery, or fulfillment in healthcare, diagnostics, hospitality, or consumer services Proven track record of managing multi city operations or customer fulfillment networks Strong understanding of process design, workflow automation, and partner management Experience in scaling new centers, stores, or facilities from ground up preferred Analytical, structured, and data driven with strong execution orientation Excellent leadership and people management skills Deep focus on consumer experience, quality, and reliability Why Join CentAI Lead the operations backbone of a category defining healthtech company Build and scale India’s most advanced preventive diagnostics network Work at the intersection of healthcare, AI, and service excellence Own end to end delivery of a product that impacts lives at scale

  • Central Operations Head

    3 days ago

    Bengaluru, India Cent AI Full time

    Job Description Role: Central Operations Head (CentAI Preventive Diagnostics) Location: Bengaluru About CentAI CentAI is India's first full stack preventive diagnostics company focused on early detection before symptoms. Our AI powered multimodal platform integrates over 100 biomarkers, full body MRI, ultra low dose CT, DEXA, and ECG to detect more than 200...

  • Central Operations Head

    6 days ago

    Bengaluru, Karnataka, India Cent AI Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Role: Central Operations Head (CentAI Preventive Diagnostics)Location:BengaluruAbout CentAICentAI is India's first full stack preventive diagnostics company focused on early detection before symptoms. Our AI powered multimodal platform integrates over 100 biomarkers, full body MRI, ultra low dose CT, DEXA, and ECG to detect more than 200 conditions including...

  • Lead-Central Operations

    6 days ago

    Bengaluru, India Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Head of Central Kitchen

    2 weeks ago

    Bengaluru, India TIF Hospitality Full time

    Job OverviewKhao Aur Khane Do is building a Central Kitchen in Bangalore. We’re hiring a Head of Central Kitchen – Production & Dispatch to standardize recipes at scale, control costs, and run clockwork dispatch to multi-city outlets.Location: BangaloreKey ResponsibilitiesProduction Leadership: Own daily/weekly MPS & MRP ; plan batches, line balancing,...

  • Head of Central Kitchen

    2 weeks ago

    Bengaluru, India TIF Hospitality Full time

    Job OverviewKhao Aur Khane Do is building a Central Kitchen in Bangalore. We’re hiring a Head of Central Kitchen – Production & Dispatch to standardize recipes at scale, control costs, and run clockwork dispatch to multi-city outlets.Location: BangaloreKey Responsibilities- Production Leadership: Own daily/weekly MPS & MRP; plan batches, line balancing,...

  • Head Of Department Operations

    4 days ago

    Bengaluru, Karnataka, India Popo Ventures Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    in overseeingand reportingoptimisingulfilmentfulfilmentoptimiseandJob Descriptions: Role: Assistant General Manager / Head of Operations Position: 01 Experience: Minimum 8 years or more experience in Dine-in Restaurants Gender: Male Location: Central Office in Domlur / Indiranagar. Across Bangalore, multiple locations to handle (24 restaurants in...

  • Regional Operations Head

    6 days ago

    Bengaluru, India Livspace Full time

    Job Description As a Regional Operations Head, you will own project deliveries with successful installation of modular products (Kitchen, Wardrobe, Storages, Furniture & Decor) and essential home improvement services across a region. Own customer experience by driving predictability & efficiency of the team’s project delivery capability with a razor sharp...

  • Head of Operations

    4 weeks ago

    Bengaluru, India ACG World Full time

    Role PurposeACG Sports is looking to hire Head of Operations to build and lead a best-in-class player and people experience across the league and HPC. This role ensures our athletes and corporate staff operate in an environment of trust, care, discipline, and professionalism while overseeing the physical infrastructure and services that support high...

  • Head of Operations

    4 weeks ago

    Bengaluru, India ACG World Full time

    Role Purpose ACG Sports is looking to hire Head of Operations to build and lead a best-in-class player and people experience across the league and HPC. This role ensures our athletes and corporate staff operate in an environment of trust, care, discipline, and professionalism while overseeing the physical infrastructure and services that support high...

  • Head of Operations

    4 weeks ago

    Bengaluru, India ACG World Full time

    Role Purpose ACG Sports is looking to hire Head of Operations to build and lead a best-in-class player and people experience across the league and HPC. This role ensures our athletes and corporate staff operate in an environment of trust, care, discipline, and professionalism while overseeing the physical infrastructure and services that support high...