Customer Support Specialist

1 week ago

Delhi Division, India Suparshva Swabs (I) Full time

Company DescriptionIncorporated in 1998, We, Suparshva Swabs (I) is the one of the largest & the most qualitative manufacturer/ exporter of Personal Hygiene products, like Cotton buds, special swabs, Cotton balls etc., in entire South Asia.Role DescriptionThis is a full-time on-site role for a Customer Care Executive located in Delhi, India. Must have expert skills in the following applications:Microsoft Business Suite (word, excel, etc.)Must have the following qualities/attributes:- Good communication and Analytical skills.- Respond to customer inquiries and issues- Requires self-management and project management ability.- Ability to engage effectively with field teams, managers and executives.- Manage phone calls and correspondence (e-mail etc.).- Provide feedback to management on customer issues, concerns.- Submit timely reports and prepare presentations as assigned.- Assist colleagues whenever necessary.- Knowledge of mathematics/calculation is an essential requirement.QualificationsCustomer Support, Customer Service, and Customer Satisfaction skillsStrong Communication skillsExperience in Customer Support & SalesAbility to work on-site in Delhi, IndiaAny Graduate.

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