Sales Director

Location: Navi Mumbai (On-site)Department: SalesReports To: FoundersAbout Grexa AIGrexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs (scaled to $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a track record of building at scale.We’re funded, building fast, and assembling a high-performing team to disrupt global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products - this is your calling.About the RoleWe are looking for an experienced and dynamic Sales Director (Inside Sales) to lead and scale a high-performing inside sales organization at Grexa AI. This role demands proven expertise in managing large, fast-paced sales teams, driving predictable revenue, and building a culture of discipline, ownership, and continuous improvement.You will lead a 50-member inside sales team through multiple team leads, owning the full revenue cycle, from pipeline generation to closure, while ensuring operational excellence, training rigor, and data-driven execution.Key Responsibilities1. Team Leadership & Performance ManagementLead, mentor, and motivate an inside sales team of 50 executives & managers through multiple team leads.Build a culture of accountability, high performance, and continuous learning.Conduct regular performance reviews, skill assessments, and career development sessions.2. Revenue Ownership & Pipeline ManagementTake end-to-end ownership of monthly, quarterly, and annual revenue targets.Monitor and optimize pipeline health, lead flow, and conversion rates across all stages.Implement strong forecasting and revenue tracking mechanisms.3. Sales Strategy & ExecutionOwn the complete inside sales funnel — from the first interaction to deal closure.Design and drive scalable playbooks for lead qualification, demo calls, and follow-ups.Collaborate with marketing, product, and customer success teams to improve funnel velocity and lead quality.4. Coaching, Problem-Solving & EscalationsEngage actively with team leads and sales executives to diagnose and solve operational bottlenecks.Provide hands-on guidance and escalation support for critical deal closures.Foster a problem-solving mindset across the team.5. Process Discipline, Training & CRM HygieneInstitutionalise Standard Operating Procedures (SOPs) for consistent customer experience.Enforce CRM discipline, call hygiene, and structured reporting practices.Drive continuous training programs to sharpen product knowledge and objection handling.Qualifications & Experience5+ years of total sales experience, with 2+ years in a leadership role managing large inside sales teams (40+ members).Proven record of driving high-volume B2B or B2C inside sales (preferably SaaS, EdTech, or fast-scaling digital businesses).Expertise in funnel management, sales forecasting, productivity analysis, and CRM usage.Strong analytical mindset with comfort in data-driven decision-making.Excellent communication, coaching, and conflict-resolution skills.Key CompetenciesLeadership & People ManagementRevenue & Funnel OwnershipSales Planning & ExecutionProcess Orientation & Training DesignData-Driven Decision MakingProblem Solving & Escalation HandlingWhy Join GrexaAt Grexa AI, we’re reimagining how local businesses grow using intelligent automation. You’ll work alongside a seasoned founding team (ex-Testbook, scaled to 70M+ users) in a fast-paced environment that rewards ownership, innovation, and execution excellence.