Salon Business Leader

2 days ago


Odhav, India Enrich Full time

Job DescriptionDesignation: Store Manager (Business Manager)Experience required : 5 years as managerial roleEducation Qualification: Graduate or MBA Industry Preferred: Retail, Telecom, Hospitality, Customer service, Salon, Aviation, Beauty & Wellness. Location: Surat and AhmedabadKey Responsibilities:- Manage daily salon operations, including scheduling, inventory control, and customer service.- Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets.- Ensure the salon is clean, organized, and compliant with health and safety regulations.- Develop and implement strategies to increase salon revenue and customer retention.- Handle customer inquiries, feedback, and complaints in a professional and timely manner.- Conduct regular staff meetings and training sessions to ensure high levels of performance and professional development.- Monitor and analyze salon performance metrics, preparing regular reports for senior management.- Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.Criteria: - Guest Service Satisfaction & complaint resolution - Team Management (Eg: Motivation, Conflict Resolution) - Inventory Management (Retail & Consumption) - Salon Top Line Numbers (Revenue Target) - Salon Hygiene, upkeep & Maintenance - Accounting & Billing Operations - Capacity, Assets & resource optimization - Bottom line focus (profitability)If interested kindly share your resume on - priyanka.shekhawat@enrichbeauty.comContact number - 8433718223



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