Aviation Revenue Accounting Implementation Specialist
4 weeks ago
Job Title: Passenger Revenue Accounting Specialist – Practice Setup
Location: Bangalore/Pune
Experience: 12+ Years
Industry: Airline / Aviation / BPO / Shared Services
Key Responsibilities:
- Lead and execute day-to-day Passenger Revenue Accounting (PRA) tasks for client airlines:
- Ticket issuance, refunds, exchanges, and revalidations
- Sales, uplift, and flown revenue reconciliation
- Processing BSP/ARC reports and performing settlement validation
- Identifying and accounting for unflown tickets, breakage, and expired coupons
- ADM/ACM processing and dispute resolution
- Work on interline and codeshare revenue validation using proration logic
- Reconcile PRA data with ERP or GL systems;
support month-end and quarter-end close activities - Identify and flag anomalies, leakages, or exceptions in sales and revenue data
- Ensure data accuracy in airline-specific PRA tools and compliance with IATA standards
- Adhere to client-specific SLAs, TATs, and quality benchmarks
- Document process steps and keep SOPs and training manuals updated
- Collaborate with internal quality, automation, and transformation teams to enhance process efficiency
- Participate in client calls and support reporting and audit requirements as needed
- Drive the setup of PRA practice for airlines, including designing processes, defining workflows, implementing tools, and establishing governance standards
- Mentor and guide junior PRA team members and lead process improvement initiatives
Required Skills & Experience:
- Bachelor’s degree in Commerce/Finance/Accounting, or Aviation
- 12+ years of experience in PRA operations in a BPO or shared services environment
- Proven experience in setting up PRA practice within the airline domain
- Deep knowledge of airline industry and revenue accounting practices
- Hands-on experience with PRA tools such as SIRAX, REVERA, Amadeus PRA, or similar
- Familiarity with GDS systems (Amadeus, Sabre, etc.) and BSP/ARC reporting
- Strong MS Excel, analytical, and problem-solving skills
- Excellent communication skills to interface with client stakeholders
- Strong attention to detail and ability to work in a structured SLA-driven setup
Good to Have:
- Exposure to interline proration, tax calculation, and fare audit
- Knowledge of automation tools (e.G., UiPath, Alteryx, Power BI)
- Experience supporting multiple airline clients or geographies
- Flexibility to work in shifts or client time zones (as applicable)
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