Passenger Revenue Accounting Specialist – Practice Setup

3 weeks ago

Bengaluru Karnataka India, Karnataka VLaunchU Full time

Job Title: Passenger Revenue Accounting Specialist – Practice Setup

Location: Bangalore/Pune

Experience: 12+ Years

Industry: Airline / Aviation / BPO / Shared Services

Key Responsibilities:

  • Lead and execute day-to-day Passenger Revenue Accounting (PRA) tasks for client airlines:
  • Ticket issuance, refunds, exchanges, and revalidations
  • Sales, uplift, and flown revenue reconciliation
  • Processing BSP/ARC reports and performing settlement validation
  • Identifying and accounting for unflown tickets, breakage, and expired coupons
  • ADM/ACM processing and dispute resolution
  • Work on interline and codeshare revenue validation using proration logic
  • Reconcile PRA data with ERP or GL systems; support month-end and quarter-end close activities
  • Identify and flag anomalies, leakages, or exceptions in sales and revenue data
  • Ensure data accuracy in airline-specific PRA tools and compliance with IATA standards
  • Adhere to client-specific SLAs, TATs, and quality benchmarks
  • Document process steps and keep SOPs and training manuals updated
  • Collaborate with internal quality, automation, and transformation teams to enhance process efficiency
  • Participate in client calls and support reporting and audit requirements as needed
  • Drive the setup of PRA practice for airlines, including designing processes, defining workflows, implementing tools, and establishing governance standards
  • Mentor and guide junior PRA team members and lead process improvement initiatives

Required Skills & Experience:

  • Bachelor’s degree in Commerce/Finance/Accounting, or Aviation
  • 12+ years of experience in PRA operations in a BPO or shared services environment
  • Proven experience in setting up PRA practice within the airline domain
  • Deep knowledge of airline industry and revenue accounting practices
  • Hands-on experience with PRA tools such as SIRAX, REVERA, Amadeus PRA, or similar
  • Familiarity with GDS systems (Amadeus, Sabre, etc.) and BSP/ARC reporting
  • Strong MS Excel, analytical, and problem-solving skills
  • Excellent communication skills to interface with client stakeholders
  • Strong attention to detail and ability to work in a structured SLA-driven setup

Good to Have:

  • Exposure to interline proration, tax calculation, and fare audit
  • Knowledge of automation tools (e.g., UiPath, Alteryx, Power BI)
  • Experience supporting multiple airline clients or geographies
  • Flexibility to work in shifts or client time zones (as applicable)

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