VP, Intelligent Automation Solutions

Description - External

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.Com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Vice President – Segment Agentic AI Leader

In this role, you'll be part of Genpact's transformation under GenpactNext, as we lead the shift to Agentic AI Solutions—domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.

The Agentic AI Solutions & Sales Function stands at the intersection of enterprise reinvention, revenue acceleration, and strategic leadership development. As organizations pivot toward autonomous, intelligent operations, this function plays a pivotal role in orchestrating how Genpact and its clients operationalize agentic AI to unlock exponential value.

This is not merely a function—it is a transformation office and leadership platform, directly accountable for embedding intelligent agents that act with purpose, learn autonomously, and deliver outcomes at scale across the enterprise. Leaders within this space are not just participants in innovation;
they are architects of new operating paradigms.

Key Responsibilities

• Sales Leadership & Strategy: Build and lead a high-performance enterprise solution and sales team from the ground up.
• Solutioning and closing strategic enterprise deals with clients across Consumer, Retail & Life science.
• Drive consultative, solution-oriented sales cycles that align AI capabilities to core business outcomes (efficiency, cost reduction, automation, innovation).
• Own Revenue attainment pipeline generation, forecasting accuracy.
• Serve as a thought leader in the AI and automation space, representing Genpact at industry events, panels, and executive briefings.
• Partner closely with product and Implementation to define value propositions, and customer success metrics.
• Serve as the voice of the customer across the org—feeding insights into product roadmap, support processes, and marketing campaigns.
• Align closely with Customer Success and Solutions Engineering to ensure post-sale execution and long-term client value.
• Own and deliver transformation outcomes for clients by combining data, technology, and emerging tech to unlock transformative value.
• Collaborate with global operating teams to identify and execute opportunities for driving Agentic in operations.
• Conceptualize and architect scalable solutions, leveraging digital and technology-enabled tools to enhance operational efficiency and integrate new digital assets into the operating system.
• Evangelize solutions and work with delivery teams to implement and strengthen the value proposition.
• Provide thought leadership and execute diverse projects, including consulting, assessment, and analytics initiatives.
• Lead cross-functional teams in the implementation of analytics and digital projects, setting milestones, managing resources, and monitoring progress.
• Stay updated with industry trends and emerging technologies in AgenticAI and digital transformation, offering guidance and thought leadership.
• Partner with Operations teams to expand the reach and offerings of digital and Agentic solutions to customers and prospects.

Qualifications we seek in you

Minimum Qualifications

• Min. postgraduate / MBA from a top institution (Preferred)
• Business understanding and knowledge of transformation trends in 2-3 Industry verticals.
• Experience in leading digital transformation programs which include technology, business strategy, data, and emerging technology, preferably in programs that are Experience led, Velocity Driven and at Global Scale
• Should have played critical role in building strategy and execution and have an excellent understanding and expertise in digital technologies including cloud computing, data analytics, artificial intelligence (AI), machine learning (ML), and automation.
• Good understanding of Operations ecosystem in a Business Process management environment. Specific knowledge on or more Core Service lines like Finance and Accounting, Supply Chain, Procurement, Banking Operations, Insurance Operations
• Strong understanding of AI technologies, including LLMs, autonomous agents, GenAI, RPA, or decision intelligence platforms.
• Experience selling into transformation-led initiatives (digital, operational, or AI-driven).
• Exceptional executive presence;
  able to engage, influence, and build trust with board-level stakeholders.
• Strong commercial acumen and ability to co-create value-driven use cases with client executives.
• Background in consulting, AI strategy, or enterprise digital transformation.
• Domain expertise in verticals such as financial services, healthcare, logistics, or technology.
• Strong analytical and problem-solving abilities, with the ability to interpret complex data and translate it into actionable insights. Proficiency in data analysis tools and techniques is essential.
• Outstanding leadership and interpersonal skills, adept at engaging clients and stakeholders across the organization. Proven success in managing cross-functional teams and driving change in complex environments.
• Ability to think strategically and translate business objectives into actionable plans. Strong business acumen and the ability to align analytics and digital initiatives with broader organizational goals.

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.