Administrator

2 weeks ago


Bengaluru, Karnataka, India Rangam Full time

Job Title: Software Engineer III (Atlassian Administrator)

Location: Bangalore,KT,India,

Shift: 09:00 AM - 06:00 PM

Client: A product base company

Skills: Atlassian Products on JIRA, Jira Service Desk, Confluence, Cloud Migration

Position: Atlassian Administrator

Job Duties:

  • Setting up and maintaining both on-prem and SaaS versions of Jira and Confluence.
  • Hands-on experience in planning and performing on-prem to SaaS cloud migrations.
  • Creating and customizing workflows, issue types, screens, and fields to meet specific business needs.
  • Managing user roles, permissions, and access
  • Monitoring system performance, identifying and resolving issues, and applying updates or patches.
  • Integrating Atlassian tools with other systems and services through APIs or app integrations
  • Creating and maintaining documentation for configurations, processes, and procedures, as well as providing user training and support.
  • Ensuring adherence to security policies, compliance standards, and best practices related to Atlassian tools.
  • Creating dashboards, filters, and reports to support data-driven decision-making.

Skills:

  • Proven experience with Jira, Confluence, and Bitbucket
  • Experience with designing and implementing custom workflows, issue types, and fields.
  • Experience managing user roles, permissions, and access to Atlassian tools.
  • Ability to diagnose and resolve issues with Atlassian tools and related integrations.
  • Strong communication skills to work with various teams and users, providing support and training.
  • Experience with scripting languages like Groovy and automation tools like ScriptRunner
  • Familiarity with Agile development practices, particularly Scrum and Kanban
  • Experience with cloud platforms like AWS or Azure is a plus.

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