D2C Online Sales

2 weeks ago

Pune, Maharashtra, India Cult91 Full time

Position: D2C Online Sales & Customer Support Executive

Location: On-site – Seasons Business Square, Aundh, Pune

Reports to: Marketing & Sales Head

Role Overview:

We are seeking a fashion-savvy professional with 2–4 years of experience in online/D2C sales and customer service. The ideal candidate will have a background in the fashion industry, strong product knowledge, and the ability to convert online interest into sales while ensuring exceptional customer experiences.

Key Responsibilities:

1. Boost Online Sales


• Manage product listings, descriptions, and images to reflect brand aesthetics.


• Drive conversions through offers, upselling, cross-selling, and styling recommendations.


• Monitor sales analytics, traffic, and conversion rates to improve performance.


• Coordinate with marketing for new launches and seasonal campaigns.


• Recover abandoned carts through follow-up strategies.

2. Customer Support & Styling Assistance


• Handle queries via email, WhatsApp, social media, and phone.


• Provide styling tips, size guidance, and product recommendations.


• Resolve complaints, returns, and exchanges with professionalism.


• Maintain high customer satisfaction and loyalty.

3. Coordination & Operations


• Work with warehouse/logistics for timely order processing and delivery.


• Update CRM with customer interactions and follow-up actions.


• Collaborate with design and marketing teams to align online offerings with current collections.

Requirements:


• Fashion industry background with strong product and styling sense.


• 2–4 years' experience in online sales, D2C, or e-commerce roles.


• Excellent communication and customer service skills.


• Knowledge of Shopify or similar e-commerce platforms.


• Data-driven mindset with basic analytics knowledge.

Performance Metrics:


• Online sales growth and conversion rate improvement.


• Customer satisfaction score (CSAT).


• Query resolution time and repeat purchase rate.

  • D2C Online Sales

    3 weeks ago

    Pune, Maharashtra, India Cult91 Full time

    Position: D2C Online Sales & Customer Support ExecutiveLocation: On-site – Seasons Business Square, Aundh, PuneReports to: Marketing & Sales HeadRole Overview:We are seeking a fashion-savvy professional with 2–4 years of experience in online/D2C sales and customer service. The ideal candidate will have a background in the fashion industry, strong product...

  • D2C Online Sales

    3 weeks ago

    Pune, Maharashtra, India Cult91 Full time

    Job DescriptionPosition: D2C Online Sales & Customer Support ExecutiveLocation: On-site Seasons Business Square, Aundh, PuneReports to: Marketing & Sales HeadRole Overview:We are seeking a fashion-savvy professional with 24 years of experience in online/D2C sales and customer service. The ideal candidate will have a background in the fashion industry, strong...

  • D2C Sales Executive

    4 weeks ago

    Pune, Maharashtra, India Frido Full time

    Job DescriptionJob Title: D2C Sales ExecutiveLocation: Pune (On-site)Experience Required: 34 years (Immediate Joiner Preferred)About Us:Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep...

  • D2C Launchpad Lead

    4 weeks ago

    Pune, Maharashtra, India LetsKheti Full time

    Are you ready to bring farm-fresh goodness directly to doorsteps? LetsKheti is on a mission to connect consumers with the heart of agriculture, and we're looking for a dynamic, results-driven D2C Lead to accelerate our direct-to-consumer journey in Pune. This isn't your average desk job – you'll be the co-architect of our consumer market play, defining...

  • Sales Trainer

    4 weeks ago

    Pune, Maharashtra, India Frido Full time

    Designation - Sales trainerRequired Experience - 3-5 Years in Sales Training / D2C / product-based Organization.Frido is a leading D2C brand specializing in innovative ergonomic products designed to improve comfort, health, and productivity. Our mission is to empower individuals to live and work better with thoughtfully crafted solutions. We pride ourselves...

  • Inside Sales Executive

    3 weeks ago

    Pune, Maharashtra, India Frido Full time

    Role: Inside Sales SpecialistDepartment: SalesReporting to: Sales ManagerWork Mode: Onsite (Baner, Pune)Experience: 1–3 years (preferably in product-based D2C companies)Key Responsibilities:Outbound Lead Generation & Prospecting• Initiate outbound calls, WhatsApp messages, and emails to reach potential customers• Identify buying signals, pitch product...

  • Inside Sales Executive

    1 week ago

    Pune, Maharashtra, India Frido Full time

    Role : Inside Sales Specialist Department : Sales Reporting to: Sales Manager Work Mode : Onsite (Baner, Pune) Experience: 1–3 years (preferably in product-based D2C companies) Key Responsibilities: Outbound Lead Generation & Prospecting • Initiate outbound calls, WhatsApp messages, and emails to reach potential customers • Identify buying...

  • Inside Sales Executive

    2 weeks ago

    Pune, Maharashtra, India Frido Full time

    Role : Inside Sales Specialist Department : Sales Reporting to: Sales Manager Work Mode : Onsite (Baner, Pune) Experience: 1–3 years (preferably in product-based D2C companies) Key Responsibilities: Outbound Lead Generation & Prospecting • Initiate outbound calls, WhatsApp messages, and emails to reach potential customers • Identify buying...

  • Inside Sales Executive

    2 weeks ago

    Pune, Maharashtra, India Frido Full time

    Role: Inside Sales SpecialistDepartment: SalesReporting to: Sales ManagerWork Mode: Onsite (Baner, Pune)Experience: 1–3 years (preferably in product-based D2C companies)Key Responsibilities: Outbound Lead Generation & Prospecting • Initiate outbound calls, WhatsApp messages, and emails to reach potential customers• Identify buying signals, pitch...

  • Sales Executive-Reputed Online Sales industry-Pune, Maharashtra, India-3LPA-Harshala

    2 weeks ago

    Pune, Maharashtra, India Seven Consultancy Full time

    JOB DETAILS 1) Own the services relationship & is responsible for understanding the customers business needs as well as direction in order to help them quantify achieve their business2) Conduct face to face calls with customers as well as prospects provides effective presentations/ written proposals to clients3) Cold calling 60- 80 calls on daily bases and...