Technical Service Engineer

1 week ago

Kochi, India Hoymiles Full time

Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you.In this role you will:Responsible for regional technical service responsibilityResponsible for the sell-through and post-sales activities in the regionProvide technical advice to customers on product, installation, and system operational mattersEnsure proper resolution to customer inquiries and warranty service requestsWork with 3rd party service providers to perform service-related issuesConduct regional product/technical training, seminars and webinarsLiaise with HQ to resolve customer issuesGather product intelligence information, perform competitor analysisLead or participate in projects and process improvement activitiesProvide sales and marketing support as neededWe are looking for:Bachelor or above holders in Electronics and Electrical or other related majorsSelf-motivator with a minimum of 5 years related experience in the solar industry is a mustGood communicator with fluent English and native languagesWho We Are:Hoymiles. , founded in 2012, is a high-tech enterprise integrating R&D, manufacturing, sales and marketing. The core products cover a wide range of microinverters and multiple green power storage solutions. Our PV&storage products are sold in more than 140 regions worldwide.Create clean energy and lead a green life. Welcome to join us

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