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Field Desktop Engineer
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Mumbai, Maharashtra, India Team Computers Private Limited Full timeJob DescriptionJD as follows- Diagnosing and part replacement skills of Desktop and Laptop- Should comfortable field work.- Data Backup / OS Installation- Basic Network knowledge- Open to travel in Mumbai- Comfortable for field work- Installation and Roll out services of new desktops & laptops.- Good communication skills- Hardware fault diagnosis & isolation...
Desktop Support Engineer
1 month ago
- Install, upgrade, support, and troubleshoot Windows 7, Windows 10, and Microsoft Office (2007 to 2022 & O365) along with other authorized desktop applications.
- Perform installation and maintenance of desktops and laptops in both workgroup and domain models.
- Implement, manage, monitor, and troubleshoot hardware devices and drivers.
- Conduct general preventative maintenance on computers, laptops, printers, and other authorized peripheral equipment.
- Customize desktop hardware to meet user specifications and site standards.
- Install and troubleshoot client applications.
- Manage IT asset stock and maintain IT inventory records.
- Install and configure Outlook, and troubleshoot related mail issues.
- Install antivirus software and resolve virus-related problems.
- Troubleshoot general networking issues.
- Handle remote desktop connections using tools like VNC, Any Desk, Ammyy Admin, TeamViewer, etc.
- Install and configure Active Directory tools and perform related tasks.
- Replace faulty hardware components such as motherboards, SMPS, RAM, HDD, CD-ROMs, etc.
- Provide L1 support, remote support, and coordinate with users to resolve technical issues.