Desktop Support Engineer
2 weeks ago
Job Description : - Understanding of Ticket process & SLAs-Incidents/service requests & FCR. - Responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate in trouble shooting of server or network related issues in coordination of core team / principle vendors. - Providing technical support for Windows Server, Active Directory, DHCP, Networking, etc. - Assembling computers and Maintaining company peripheral desktop and network devices regularly, including printers and scanners. - Creating Profiles to users for customizing desktop settings. - Ensuring functionality of desktop systems throughout departments through frequent evaluations and routine maintenance. - Planning and executing routine repairs and system upgrades. - Making use of helpdesk systems to prioritize work-load and updating queries and calls. - Installed and configured various applications Software's Like MS Office 2000/XP, MS Projects and MS outlook for mails access and, Internet Explorer. - Identify & suggest possible improvements on processes & procedures. Role : IT Support Specialist Responsibilities : - Provide first-level technical support, adhering to SLAs and managing incidents and service requests with a focus on First Call Resolution (FCR). - Troubleshoot and resolve hardware and software issues for desktops, laptops, printers, scanners, and other peripherals. - Provide technical assistance for Windows Server, Active Directory, DHCP, and basic networking. - Assemble, configure, and maintain computer systems and peripherals. - Create and manage user profiles and customize desktop settings. - Perform routine maintenance and system evaluations to ensure optimal functionality. - Plan and execute system repairs and upgrades. Utilize helpdesk systems to track, prioritize, and resolve support tickets. - Install and configure software applications, including MS Office, MS Project, and MS Outlook. - Collaborate with core teams and vendors to resolve complex server and network issues. - Identify and recommend process improvements to enhance efficiency. Required Skills : - Understanding of IT support processes and SLAs. - Proven experience in troubleshooting hardware and software issues. - Knowledge of Windows Server, Active Directory, DHCP, and networking fundamentals. - Experience with computer assembly, configuration, and maintenance. - Familiarity with helpdesk ticketing systems. - Proficiency in software installation and configuration. - Strong problem-solving and analytical skills. - Excellent communication and interpersonal skills. (ref:hirist.tech)
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Desktop Support Engineer
3 weeks ago
Navi Mumbai, Maharashtra, India K & R Enterprises Full timeDesktop Support EngineerJob Responsibility- Assist with troubleshooting and root cause analysis for issues with infrastructure assets, including hardware, software, and network infrastructures.- Oversee the processes for deployment, maintenance, and support, for all implemented hardware, software, and operating systems.- Research hardware, software, and...
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Desktop Support Engineer
5 days ago
Navi Mumbai, Maharashtra, India K & R Enterprises Full timeDesktop Support EngineerJob Responsibility- Assist with troubleshooting and root cause analysis for issues with infrastructure assets, including hardware, software, and network infrastructures.- Oversee the processes for deployment, maintenance, and support, for all implemented hardware, software, and operating systems.- Research hardware, software, and...
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Desktop Support Engineer
2 weeks ago
Mumbai, Maharashtra, India ACMA Computers Ltd. Full timeJob DescriptionJob DescriptionResponsibilities- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve...
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Desktop Support Engineer
2 weeks ago
Mumbai, Maharashtra, India GEEKAY INFOTECH Full timeUnderstanding of Ticket process & SLAs-Incidents/service requests & FCR. Responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate in trouble shooting of server or network related issues in coordination of core team / principle vendors. Providing technical support for Windows Server, Active Directory, DHCP, Networking, etc....
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desktop support
5 days ago
Mumbai, Maharashtra, India Subramanian Iyer ( Proprietor of Iyer Jobs ) Full timeJob DescriptionDescriptionWe are seeking a skilled Desktop Support professional to join our team in India. The ideal candidate will be responsible for providing technical assistance and support to our staff, ensuring that all desktop systems and applications run smoothly.Responsibilities- Provide technical support for desktop hardware and software issues.-...
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Desktop Support Engineer
4 weeks ago
Mumbai, Maharashtra, India GEEKAY INFOTECH Full timeUnderstanding of Ticket process & SLAs-Incidents/service requests & FCR.Responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate in trouble shooting of server or network related issues in coordination of core team / principle vendors.Providing technical support for Windows Server, Active Directory, DHCP, Networking,...
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Desktop Support Engineer
2 weeks ago
Mumbai, Maharashtra, India GEEKAY INFOTECH Full timeUnderstanding of Ticket process & SLAs-Incidents/service requests & FCR.Responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate in trouble shooting of server or network related issues in coordination of core team / principle vendors.Providing technical support for Windows Server, Active Directory, DHCP, Networking,...
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Desktop Support Engineer
2 weeks ago
Navi Mumbai, Maharashtra, India RIGVED TECHNOLOGIES PRIVATE LIMITED Full timeRoles and Responsibilities : - Install, configure, and maintain desktop operating systems, software applications, and peripheral devices. - Manage email backup systems, ensuring that users' emails are regularly backed up and accessible for recovery when needed. - Troubleshoot and resolve issues related to hardware, software, networking, and user accounts. -...
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Desktop Support Engineer
4 weeks ago
Navi Mumbai, Maharashtra, India RIGVED TECHNOLOGIES PRIVATE LIMITED Full timeRoles and Responsibilities :- Install, configure, and maintain desktop operating systems, software applications, and peripheral devices.- Manage email backup systems, ensuring that users' emails are regularly backed up and accessible for recovery when needed.- Troubleshoot and resolve issues related to hardware, software, networking, and user accounts.-...
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Senior Desktop Support Engineer
7 hours ago
Mumbai, Maharashtra, India TECEZE CONSULTANCY SERVICES PRIVATE LIMITED Full timeWe are seeking a highly skilled Senior Desktop Support Engineer to manage and resolve escalated IT support tickets in a timely manner while ensuring minimal downtime.Key Responsibilities:Provide advanced troubleshooting and support for Windows and MacOS systems, including hardware and software issues.Troubleshoot network-related issues including LAN/WAN...
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Sr. Desktop Support Engineer
2 weeks ago
Mumbai, Maharashtra, India r3 Consultant Full timeJob Title: Sr. VIP Support Engineer Location: Mumbai (Prabhadevi) Position Type: Full-timeCompany Overview: Lauren is a leading company in the technology sector, providing innovativesolutions and services to clients across various industries. We are dedicated to deliveringexcellence and maintaining the highest standards of quality in our work. Our team is...
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Desktop Infrastructure Engineer
4 days ago
Navi Mumbai, Maharashtra, India K & R Enterprises Full timeAbout Our Ideal Candidate">We are looking for a highly skilled and experienced Desktop Support Engineer who can provide top-notch technical support to our staff. If you have a passion for technology and a strong desire to deliver exceptional customer service, we want to hear from you.">Responsibilities">">Provide technical support to staff on desktop-related...
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Desktop Support L1
2 weeks ago
Mumbai, Maharashtra, India Arting Digital Private Limited Full timePosition Title : Desktop Support L1 Experience: 1-2yrs CTC: 3.7 LPA Notice period : Immediate - 15 days Location : Work from Office Skills Set: Troubleshooting Software,Operating systems,M365 office suite support Antivirus management Network Support, Vendor Management, End user data backup Key Responsibilities:Troubleshoot software,...
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Desktop and Network Support Professional
1 day ago
Mumbai, Maharashtra, India Newfold Digital Philippines Inc Full timeJob Summary:\We are seeking a highly skilled Desktop and Network Support Professional to join our team at Newfold Digital Philippines Inc.\Main Responsibilities:\\Provide technical support for desktop and network-related issues.\Manage asset disposal and track hardware via ITAM processes.\Support desktop builds, deploys, and inventory control.\Assist with...
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Desktop Support
2 weeks ago
Mumbai, Maharashtra, India Etraveli Group Full timeJob DescriptionDescriptionWho we are : Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve...
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Desktop Support
1 week ago
Mumbai, Maharashtra, India Etraveli Group Full timeWho we are : Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights....
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Desktop Support L1
2 weeks ago
Mumbai, Maharashtra, India Arting Digital Private Limited Full timeJob Description Position Title : Desktop Support L1 Experience: 1-2yrs CTC: 3.7 LPA Notice period : Immediate - 15 days Location : Work from Office Skills Set: Troubleshooting Software,Operating systems,M365 office suite support Antivirus management Network Support, Vendor Management, End user data backup Key Responsibilities:Troubleshoot...
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Desktop Support Analyst
5 days ago
Mumbai, Maharashtra, India Net2Source Full timeJob Description : Key Responsibilities :- Respond to user inquiries and resolve technical issues via phone, email, and in-person.- Troubleshoot and resolve a wide range of hardware and software issues, including :1. Operating system issues (Windows, macOS)2. Application software issues (Microsoft Office Suite, browsers)3. Network connectivity issues (Wi-Fi,...
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Desktop Support
2 weeks ago
Mumbai, Maharashtra, India Etraveli Group Full timeWho we are : Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights....
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Field Desktop Engineer
3 weeks ago
Mumbai, Maharashtra, India Team Computers Private Limited Full timeJob DescriptionJD as follows- Diagnosing and part replacement skills of Desktop and Laptop- Should comfortable field work.- Data Backup / OS Installation- Basic Network knowledge- Open to travel in Mumbai- Comfortable for field work- Installation and Roll out services of new desktops & laptops.- Good communication skills- Hardware fault diagnosis & isolation...