Solutions Architect
2 weeks ago
Job Description - ServiceNow Solution Architect
Year of Experience – 15 Years
Responsible for the overall architecture design implementation enhancements and integrity of
ServiceNow applications Also responsible for ensuring that the solution delivered to business
units are engineered in accordance with corporate architecture and infrastructure standards
Effective communication skills both verbal and written are vital to success in the role
Understanding user requirements and being able to translate them into the technical solution
that aligns with customer expectations requires the ability to listen interpret strategize and
communicate
QUALIFICATIONS
Required
Minimum 15 years of experience in architecture, designing implementing and consulting on
ServiceNow solutions
Expert in below ServiceNow Product suites
o CPQ concepts ProductServiceResource understanding Opportunity and quote flows
understanding
o Sales and Order Management SOM For Telecom SOMT
o Customer Service Management CSM
o CSDM and CMDB
o IT Service Management ITSM
o Telecom Service Management TSM
o Telecommunication Network Inventory TNI
Telecom background with OSSBSS knowledge and preferably B2B business
Experience in Domain Separation and ITSM application
Extensive experience across the ServiceNow core platform components security performance
and compliance
Extensive experience in third party integration REST SOAP Other methods Integration Hub and
ServiceBridgeEbonding
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