Solutions architect

11 hours ago

Chennai, India Trinity Technology Solutions LLC Full time

Job Description - Service Now Solution Architect Year of Experience – 15 Years Responsible for the overall architecture design implementation enhancements and integrity of Service Now applications Also responsible for ensuring that the solution delivered to business units are engineered in accordance with corporate architecture and infrastructure standards Effective communication skills both verbal and written are vital to success in the role Understanding user requirements and being able to translate them into the technical solution that aligns with customer expectations requires the ability to listen interpret strategize and communicate QUALIFICATIONS Required Minimum 15 years of experience in architecture, designing implementing and consulting on Service Now solutions Expert in below Service Now Product suites o CPQ concepts Product Service Resource understanding Opportunity and quote flows understanding o Sales and Order Management SOM For Telecom SOMT o Customer Service Management CSM o CSDM and CMDB o IT Service Management ITSM o Telecom Service Management TSM o Telecommunication Network Inventory TNI Telecom background with OSSBSS knowledge and preferably B2 B business Experience in Domain Separation and ITSM application Extensive experience across the Service Now core platform components security performance and compliance Extensive experience in third party integration REST SOAP Other methods Integration Hub and Service Bridge Ebonding

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