Chargeback Manager

4 weeks ago

Pune, Maharashtra, India PayGlocal Full time

PayGlocal is a global payments company that fosters global commerce. Our suite of offerings facilitates cross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience and the associated risk. 

Founded by finance veterans and experts, our understanding of merchant business, international business, security and regulatory standards help build impactful payment solutions. We partner with large enterprises and export merchants for seamless customer payment journeys.

Be a part of lasting innovation - create new products, new processes and new standards. Join us to help us shape the future of payments. 

Position Summary

  • We are seeking a passionate and driven Chargeback AM/ Manager to join our vibrant team. In this role, you will be the frontline champion, managing chargeback cases, analyzing disputes, gathering evidence, submitting disputes, resolving claims, and preventing future chargebacks. You will also collaborate with various teams and ensure compliance with industry regulations. If you're detail-oriented and are excited about the payments industry, we want to hear from you.

What will you work on?  

·      Chargeback Management: Handling chargeback requests, investigating transaction details, and gathering necessary documentation to support disputes

·      Dispute Resolution: Working with merchants, banks, and internal teams to resolve disputes related to chargebacks. 

·      Compliance: Ensuring all chargeback processes adhere to relevant regulations and card network rules. 

·      Reporting and Analysis: Generating reports on chargeback trends, analyzing data to identify patterns, and providing insights for improvement. 

·      Communication: Maintaining clear and timely communication with customers, internal teams, and external partners

  • Chargeback/Dispute - SME/SPE - Pune

    2 weeks ago

    Pune, Maharashtra, India 2coms Full time

    Job Description Designation: NPC Senior Process Executive(SPE) / Process Specialist(SME)​Effective JobRequisitions- DisputeOperations / Fraud & Claims-Reg-E (No Provisional Credit)Essential Qualifications: Graduate / PostgraduateLocation: Pune | 5 Days | WFO | USShift | 2 Way Cab ProvidedInterview Mode: OnlineDepartment: Operations – Banking &Financial...

  • Vistex Transformation Specialist

    1 day ago

    Pune, Maharashtra, India beBeeTransformation Full time ₹ 18,00,000 - ₹ 25,00,000

    SAP Vistex ConsultantAs a business transformation specialist, you will play a crucial role in driving organizational growth by designing and configuring Vistex modules for complex pricing, rebates, incentives, and chargebacks within SAP. This involves creating customized solutions to optimize rebate programs, agreements, contracts, and claims, ensuring...

  • Senior Financial Operations Specialist

    18 hours ago

    Pune, Maharashtra, India beBeeAccountant Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job OverviewWe seek a highly detail-oriented accounting professional to oversee financial operations for our hotel and resort portfolio.Key ResponsibilitiesManage daily income journal loading and reconcile revenues with supporting reports from property management systems (PMS).Ensure timely bank reconciliations across multiple hotel accounts, resolving...

  • Pricing Analyst – APAC

    4 weeks ago

    Pune, Maharashtra, India O&M Halyard APAC Full time

    About the RoleWe're looking for a sharp, data-driven Pricing Analytics Analyst to join our APAC Finance team. In this key regional role, you'll drive pricing excellence and strategic decision-making by delivering actionable insights that fuel commercial success across diverse APAC markets.You'll collaborate closely with Sales, Marketing, and Commercial teams...

  • Pricing Analyst – APAC

    2 weeks ago

    Pune, Maharashtra, India O&M Halyard APAC Full time

    About the Role We're looking for a sharp, data-driven Pricing Analytics Analyst to join our APAC Finance team. In this key regional role, you'll drive pricing excellence and strategic decision-making by delivering actionable insights that fuel commercial success across diverse APAC markets. You'll collaborate closely with Sales, Marketing, and Commercial...

  • Pricing Analyst – APAC

    16 hours ago

    Pune, Maharashtra, India O&M Halyard APAC Full time

    About the RoleWe're looking for a sharp, data-driven Pricing Analytics Analyst to join our APAC Finance team. In this key regional role, you'll drive pricing excellence and strategic decision-making by delivering actionable insights that fuel commercial success across diverse APAC markets.You'll collaborate closely with Sales, Marketing, and Commercial teams...

  • Senior Specialist, Product Strategy

    3 weeks ago

    Pune, Maharashtra, India Mastercard Full time

    Senior Specialist, Product Strategy and OperationsOverview:Mastercard is a global technology company in the payments industry, dedicated to driving innovation and financial inclusion. Within Mastercard, Services provides advanced analytics, consulting, and digital solutions that help businesses, financial institutions, and governments make data-driven...

  • Senior Specialist, Product Strategy

    4 weeks ago

    Pune, Maharashtra, India Mastercard Full time

    Senior Specialist, Product Strategy and OperationsOverview:Mastercard is a global technology company in the payments industry, dedicated to driving innovation and financial inclusion. Within Mastercard, Services provides advanced analytics, consulting, and digital solutions that help businesses, financial institutions, and governments make data-driven...

  • Product Leader

    24 hours ago

    Pune, Maharashtra, India Pine Labs Full time

    Job Description – Product LeaderWe at Pine Labs are looking for those who share our core belief - "Every Day is Game day". We bringour best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.Experience: 15+ Years*Location: Pune/ Mumbai/ Bangalore*Role Purpose:We are seeking a...

  • Lead Software Engineer

    2 weeks ago

    Pune, Maharashtra, India Global Payments Inc. Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...