Senior Localisation Program Manager

3 weeks ago

Industrial Area, India BIG Language Solutions Full time

Senior Project Manager Translation & Localisation

Experience Required: 15+ years

Location: Noida (Work from Office)

Employment Type: Full-Time

Shift: US Shift


About the Role

We are seeking an experienced and highly organized Senior Project Manager (Translation & Localisation) to lead and oversee end-to-end localization projects for our global clients. The ideal candidate will have a strong background in translation/localization workflows, vendor and client management, and cross-functional coordination. You will be responsible for ensuring the timely delivery of high-quality multilingual content while driving process efficiency, client satisfaction, and team performance.


Key Responsibilities

Project Management & Delivery

  • Lead and manage multiple translation and localisation projects simultaneously from initiation to final delivery.
  • Define project scope, timelines, budgets, and quality expectations in alignment with client requirements.
  • Create and manage detailed project plans, tracking progress and mitigating risks proactively.
  • Oversee all aspects of localisation workflows, including translation, editing, proofreading, DTP, QA, and delivery.
  • Ensure projects meet quality standards, deadlines, and budgetary constraints.

Client & Stakeholder Communication

  • Act as the primary point of contact for clients, maintaining strong relationships and ensuring satisfaction throughout the project lifecycle.
  • Understand client goals and provide consultative solutions to improve localisation outcomes.
  • Manage regular status updates, reporting, and post-project reviews.

Team & Vendor Coordination

  • Coordinate internal teams (linguists, engineers, QA, DTP) and external vendors/freelancers for seamless project execution.
  • Manage resource allocation, negotiate vendor rates, and ensure compliance with company standards and client expectations.
  • Support recruitment, onboarding, and mentoring of project managers and linguists.

Process Improvement & Quality Assurance

  • Identify opportunities to improve project workflows, automation, and efficiency.
  • Implement localisation best practices and standard operating procedures.
  • Contribute to the development of new tools, technologies, and methodologies in project delivery.


Required Qualifications


  • Bachelors degree in Translation, Linguistics, Project Management, or a related field.
  • 13+ years of experience managing translation/localisation projects in a language services company or similar environment.
  • Strong understanding of translation workflows, CAT tools (e.G., memo, SDL Trados, XTM, Smarting), and QA processes.
  • Proven experience handling large-scale, multi-language projects with global clients.
  • Exceptional organizational, communication, and client management skills.
  • Ability to manage multiple projects simultaneously in a deadline-driven environment.
  • Proficiency in MS Office and project management tools (e.G., Jira, Asana, Trello).


Preferred Skills

  • Experience working with localisation engineering and file preparation processes.
  • Knowledge of industry standards (e.G., ISO 17100) and localisation best practices.
  • PMP or Prince2 certification (or equivalent) is a plus.
  • Experience in specific content domains such as legal, medical, technical, or marketing localisation is an advantage.


Soft Skills

  • Strong leadership and mentoring abilities.
  • Strategic thinker with problem-solving skills and attention to detail.
  • Excellent interpersonal skills and cultural awareness for global client collaboration.


Think global. Think BIG.

Visit us: https://biglanguage.Com

Linkedin: https://www.Linkedin.Com/company/big-language-solutions/mycompany/

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