Customer Success Associate

Customer Success Associate RoleWe are seeking a dedicated and data-driven Customer Success Associate (CSA) to join our team. In this role, you will focus on improving the overall customer experience by managing key performance indicators (KPIs) such as Sentiment Analytics, Engagement Scores, and Request Completion SLAs.You will conduct regular Business...

Job DescriptionWe are seeking an experienced professional to assume the role of Customer Success Advocate. This position is a vital component in ensuring customer satisfaction and retention.The primary responsibilities of this position include:Developing a thorough understanding of our product suite to provide expert assistance to customers in maximizing...

**Job Overview:**We are seeking a Gainsight consultant to support our customer success strategy.The successful candidate will have expertise in Gainsight and experience in client success processes.Key Responsibilities:* Act as the subject matter expert on Gainsight for our team.* Own the configuration, customization, and administration of Gainsight across...

Customer Success StrategistYou will have the opportunity to own customer KPIs and be an evangelist who helps enterprise brands.This role is perfect for someone who loves to develop intimate understanding of customers' businesses and lead a team of professionals.Key ResponsibilitiesDevelop a network of champions within each account through education,...

We are seeking a skilled Customer Experience Associate to provide exceptional service and build a rewarding career in the banking and financial services sector.This is an exciting opportunity for individuals who are passionate about delivering outstanding results and achieving success in a fast-paced environment.The ideal candidate will have strong...

Immerse yourself in creating exceptional customer experiences as a dynamic team member of our organization. We're not just any team - we're the heart of our operations, ensuring every individual feels valued and appreciated.About the RoleWe're seeking an experienced professional who shares our passion for delivering top-notch support, solving problems, and...

Job Title: Customer Onboarding DirectorAs a Customer Onboarding Director, you have the opportunity to create a lasting impression of our company on customers. We work together with them throughout their journey to success.Your Key Responsibilities:We continue to build and improve our customer onboarding process, including training, implementation, and...

**Job Title:** Customer Support Associate **About the Role:  Responsibilities:  1. Billing: Process billing at office according to E-Invoicing rules.  2. Customer Service: Handle customer queries related to GST, e-waybill, and insurance.  3. Sales Support: Assist sales team when they are absent.  4. Dispatch Coordination: Manage dispatch schedules...

Job Opportunity:We are seeking a skilled Senior Associate to act as the key liaison between our organization and clients.This role demands strong communication skills, problem-solving ability, and a deep understanding of client service excellence.Key Responsibilities:Build and maintain strong relationships with assigned clients.Serve as a primary point of...

Job Opportunity: Customer Support ProfessionalAbout the RoleThis position involves interacting with customers through various channels to address their inquiries, concerns and provide solutions in a timely and effective manner.Key ResponsibilitiesRespond to customer calls, emails, chats and other forms of communication in a professional and courteous...