Customer Support Associate

4 days ago


Udaipur, India Yuvwaa Speed Full time

Company DescriptionYuwaa Speed is a last-mile logistics company that utilizes electric mobility and technology-driven solutions to empower gig workers and help businesses scale sustainably. Their EV-powered delivery ecosystem supports e-commerce, food delivery, and logistics companies by providing higher earnings for riders, zero fuel and maintenance costs, and faster deliveries with sustainability at the core. Yuwaa is on a mission to electrify last-mile delivery, empower gig workers, and drive businesses towards a cleaner, smarter, and more profitable logistics future.🔹Role: Customer Support Associate📍Location: Pune Swargate🧩 Department: Operations 🕒 Experience: 0–2 years (Freshers welcome)⚡ Immediate Joiners PreferredWhat You’ll Do:✅ Conduct outbound calls to potential candidates (drivers) and generate hiring leads for captains✅ Coordinate the complete onboarding process – documentation, compliance checks, and follow-ups✅ Maintain captain databases, onboarding trackers, and hiring dashboards✅ Support the operational hiring requirements across locations✅ Ensure smooth and timely communication with captains and internal teams✅ Contribute to additional tasks as assigned to support organizational goals🎯Who You Are:Strong communicator with excellent coordination skillsComfortable with outbound calling and engagementDetail-oriented with good knowledge of MS-Excel or tracking dashboardsAbility to multitask and thrive in a fast-paced environment🌟Why Join Us?Opportunity to work with a fast-growing teamLearn and grow in operational and hiring excellenceBe part of a mission that drives real impact👉 If you’re ready to take the next step in your career, we’d love to hear from you



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