Payroll Implementation Specialist
4 weeks ago
Position Summary: The US Implementation Consultant is responsible for being a subject matter expert in the respective functional area(Payroll). This role involves overseeing the Payroll implementation process, coordinating with cross-functional teams, and ensuring compliance with relevant regulations, all while ensuring exceptional client experience.
Exp: 5-10yrs
Job location: Trivandrum, Kerala
- Lead the Payroll implementation process for new clients, ensuring a seamless transition to our services
- Serve as the primary point of contact for clients during the implementation phase, addressing their concerns, answering questions, and providing expert guidance on system configuration and best practices.
- Collaborate with cross-functional teams, including Sales, Client Relations, and Payroll - Act as a subject matter expert, staying up to date with industry trends, best practices, workflows, processes, complex client situations, and benefit regulations.
- Identify opportunities for process improvement and efficiency gains in benefit implementations.
- Other duties as required
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