Client Servicing Manager

3 weeks ago

Bengaluru, Karnataka, India Bigbee Experience Management Pvt Ltd Full time

About Us:

Bigbee Experience is a leading experiential marketing and corporate events agency that delivers innovative and memorable brand experiences. As we expand, we're looking for a Client Servicing Manager to lead client relationships and ensure flawless event execution.

Key Responsibilities:


  • • Be the primary point of contact for assigned clients, ensuring end-to-end service and satisfaction

  • • Understand client briefs and translate them into effective internal execution plans

  • • Coordinate closely with design, production, and operations teams to deliver as per expectations

  • • Present proposals, concepts, and post-event reports to clients

  • • Ensure timely communication, updates, and approvals from clients throughout the project lifecycle

  • • Identify upselling and cross-selling opportunities within existing accounts

  • • Maintain documentation, MoMs, project trackers, and feedback reports

  • • Handle client escalations with professionalism and speed

Key Skills Required:


  • • Strong communication and interpersonal skills

  • • Ability to understand brand objectives and translate them into actionable plans

  • • Exceptional project coordination and multitasking ability

  • • Good presentation skills and confidence in handling senior stakeholders

  • • Knowledge of event flow, production basics, and creative briefs

Experience & Qualification:


• 3–6 years in client servicing or account management, preferably in events/marketing agencies


• Graduate/Postgraduate in Mass Communication, Marketing, or Business

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