Cluster Manager

2 weeks ago

Jaipur, Rajasthan, India Zolo Full time

About Zolo

Zolo is India's largest and most trusted provider of fully managed co-living and student accommodation spaces. With tech-enabled solutions and a guest-first approach, Zolo is revolutionizing the way millennials and students experience shared living. We provide hassle-free, affordable, and secure living spaces with a strong emphasis on comfort, community, and convenience.

About ELEVATE

ELEVATE is a joint venture between Zolo and Good Host Spaces , created to manage hostel operations and deliver exceptional student living experiences on campuses across India.

This vertical is focused on:

  • Seamless hostel operations
  • Meaningful community engagement
  • Vibrant events that build connection and promote personal growth

ELEVATE is redefining campus life by creating supportive, engaging, and enriching environments for students to thrive.

About the Role: Community Manager

We are looking for a creative mind with an extroverted personality who can own and lead student engagement initiatives across campuses. You will be responsible for managing events end-to-end , building strong student communities, and ensuring every event delivers value, fun, and connection.

Key Responsibilities:

Community Calendar Execution

  • Design and roll out engaging monthly community calendars tailored to student interests and campus culture.

End-to-End Event Management

  • Own the complete lifecycle of events—from ideation, planning, and logistics to execution and closure.

Process Compliance

  • Ensure 100% adherence to internal SOPs including permits, safety norms, vendor protocols, and documentation.

Performance Metrics Tracking

  • Monitor key metrics such as event turnout, CSAT scores, and budget vs actual spends to improve effectiveness.

Team Engagement (if applicable)

  • Promote team motivation, recognition, and retention through bonding activities and growth opportunities.

Vendor Management

  • Identify and manage reliable vendors; negotiate contracts; ensure timely, quality, and cost-effective delivery.

Post-Event Visibility

  • Drive post-event communication via social media, newsletters, and campus channels to maximize impact.

Qualifications & Skills:

  • Bachelor's degree in Marketing, Event Management, Communications, or related fields
  • 2+ years of relevant experience in community engagement, events, or student-facing roles
  • Excellent communication, negotiation, and interpersonal abilities
  • Creative mindset with a passion for student engagement
  • Willingness to work evenings, weekends, and flexible hours based on event needs

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