Lead - Application Admin and Infra
2 weeks ago
Key Responsibilities:Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure.Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users.Change Management: Running CAB for the Technology function, review and deploy changes.System Monitoring: Monitor application performance including databases, identifying and addressing potential issues before they impact users.Upgrades and Patches: Assist in the planning and implementation of software upgrades, patches, and fixes.Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance application support.Application Testing: Knowledge of Testing and preparation of test cases.System Audits: Handle system audits. Work closely with Internal + Statutory auditors, share evidences, Filling Gaps/VAPT of applicationsDisaster recovery testing: Co-ordinate and conduct the Planned DR activity as per the company policy and prepare DR reportVAPT closure : Ensuring all the VAPT observations are closed in timely basis for all the vendor based and internal applications.Documentation: Create and maintain detailed documentation/SOPs, including support guides, FAQs, and technical notes.Collaboration: Work closely with development, QA, and infrastructure teams including vendors to ensure seamless application performance and integration.User Training: Conduct training sessions for end-users to ensure they are proficient in using the applications.Qualifications:Education: Bachelor’s degree in Information Technology, Computer Science, or a related field with 8+ yrs of relevant experience.Technical Skills:Proficiency in SQL and experience with database management.Familiarity with application monitoring tools and techniques e.g. JIRA etc..Experience with troubleshooting software applications and managing support requests.Should have good exposure to Java / SQL/ Server SetupManage Software Configuration and API management at scale.Proficiency in AWS cloud management and trouble shootingPreferred Qualifications:Experience in Financial Wealth / Asset management Domain.Knowledge of ITIL or other IT service management frameworks.Certifications in relevant technologies or methodologies including AWS cloud.Sound Functional Knowledge on Wealth Spectrum/ MFUND (PMS / AIF) applications will be an advantageKnowledge of scripting languages (e.g., Python, Bash) is a plus.
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Lead - Application Admin and Infra
2 weeks ago
Mumbai, India 360 ONE Wealth Full timeKey Responsibilities: - Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure. - Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users. - Change Management:...
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Lead - Application Admin and Infra
2 weeks ago
Mumbai, India 360 ONE Wealth Full timeKey Responsibilities: Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure. Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users. Change Management: Running...
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Lead - Application Admin and Infra
2 weeks ago
Mumbai, India 360 ONE Wealth Full timeKey Responsibilities: Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure. Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users. Change Management: Running...
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Lead - Application Admin and Infra
2 weeks ago
Mumbai, India 360 ONE Wealth Full timeKey Responsibilities: Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure. Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users. Change Management: Running...
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Lead - Application Admin and Infra
6 days ago
Mumbai, India 360 ONE Wealth Full timeKey Responsibilities: Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure. Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users. Change Management: Running...
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Lead - Application Admin and Infra
2 weeks ago
Mumbai, India 360 ONE Wealth Full timeKey Responsibilities:- Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure.- Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users.- Change Management:...
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Lead - Application Admin and Infra
2 weeks ago
Mumbai, India 360 ONE Wealth Full timeKey Responsibilities:Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure.Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users.Change Management: Running...
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Lead - Application Admin and Infra
2 weeks ago
Mumbai, India 360 ONE Wealth Full timeKey Responsibilities:Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure.Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users.Change Management: Running...
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Lead - Application Admin and Infra
2 weeks ago
Mumbai, India 360 ONE Wealth Full timeKey Responsibilities:Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure.Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users.Change Management: Running...
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Lead - Application Admin and Infra
2 weeks ago
Mumbai, Maharashtra, India, Maharashtra 360 ONE Wealth Full timeKey Responsibilities:Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure.Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users.Change Management: Running...
