Lead - Application Admin and Infra

2 weeks ago

Mumbai, India 360 ONE Wealth Full time

Key Responsibilities: - Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure. - Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users. - Change Management: Running CAB for the Technology function, review and deploy changes. - System Monitoring: Monitor application performance including databases, identifying and addressing potential issues before they impact users. - Upgrades and Patches: Assist in the planning and implementation of software upgrades, patches, and fixes. - Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance application support. - Application Testing: Knowledge of Testing and preparation of test cases. - System Audits: Handle system audits. Work closely with Internal + Statutory auditors, share evidences, Filling Gaps/VAPT of applications - Disaster recovery testing: Co-ordinate and conduct the Planned DR activity as per the company policy and prepare DR report - VAPT closure : Ensuring all the VAPT observations are closed in timely basis for all the vendor based and internal applications. - Documentation: Create and maintain detailed documentation/SOPs, including support guides, FAQs, and technical notes. - Collaboration: Work closely with development, QA, and infrastructure teams including vendors to ensure seamless application performance and integration. - User Training: Conduct training sessions for end-users to ensure they are proficient in using the applications. Qualifications: Education: Bachelor’s degree in Information Technology, Computer Science, or a related field with 8+ yrs of relevant experience. Technical Skills: - Proficiency in SQL and experience with database management. - Familiarity with application monitoring tools and techniques e.g. JIRA etc.. - Experience with troubleshooting software applications and managing support requests. - Should have good exposure to Java / SQL/ Server Setup - Manage Software Configuration and API management at scale. - Proficiency in AWS cloud management and trouble shooting Preferred Qualifications: - Experience in Financial Wealth / Asset management Domain. - Knowledge of ITIL or other IT service management frameworks. - Certifications in relevant technologies or methodologies including AWS cloud. - Sound Functional Knowledge on Wealth Spectrum/ MFUND (PMS / AIF) applications will be an advantage - Knowledge of scripting languages (e.g., Python, Bash) is a plus.

  • Lead - Application Admin and Infra

    2 weeks ago

    Mumbai, India 360 ONE Wealth Full time

    Key Responsibilities: Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure. Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users. Change Management: Running...

  • Lead - Application Admin and Infra

    2 weeks ago

    Mumbai, India 360 ONE Wealth Full time

    Key Responsibilities: Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure. Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users. Change Management: Running...

  • Lead - Application Admin and Infra

    2 weeks ago

    Mumbai, India 360 ONE Wealth Full time

    Key Responsibilities: Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure. Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users. Change Management: Running...

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    Mumbai, India 360 ONE Wealth Full time

    Key Responsibilities: Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure. Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users. Change Management: Running...

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    1 week ago

    Mumbai, India 360 ONE Wealth Full time

    Key Responsibilities: Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure. Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users. Change Management: Running...

  • Lead - Application Admin and Infra

    2 weeks ago

    Mumbai, India 360 ONE Wealth Full time

    Key Responsibilities:- Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure.- Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users.- Change Management:...

  • Lead - Application Admin and Infra

    2 weeks ago

    Mumbai, India 360 ONE Wealth Full time

    Key Responsibilities:Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure.Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users.Change Management: Running...

  • Lead - Application Admin and Infra

    2 weeks ago

    Mumbai, India 360 ONE Wealth Full time

    Key Responsibilities:Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure.Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users.Change Management: Running...

  • Lead - Application Admin and Infra

    2 weeks ago

    Mumbai, India 360 ONE Wealth Full time

    Key Responsibilities:Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure.Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users.Change Management: Running...

  • Lead - Application Admin and Infra

    2 weeks ago

    Mumbai, India 360 ONE Wealth Full time

    Key Responsibilities:Technical Support: Provide support for software applications, including troubleshooting and resolving application and core technical issues including application infrastructure.Incident Management: Manage and document all support requests and incidents, ensuring timely resolution and communication with users.Change Management: Running...