Assistant Sales Manager
4 weeks ago
About the Job
As an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction. You will be responsible for managing a team 50 + including associate and TL reporting to you, optimizing sales performance, and collaborating with clients to achieve business objectives. This
role demands a strong sales acumen, leadership skills, and the ability to work in a fast-paced environment.
Key Skillset - B2C Sales, Telesales, Outbound sales, Inside sales
Roles and Responsibilities:
- Seamlessly manage operations to ensure timely SLA delivery while maintaining high levels of employee and customer satisfaction.
- Drive B2C sales for insurance products (Health, Motor, Life).
- Establish and manage client relationships, ensuring strong engagement.
- Organize resources, set goals, and develop strategies to optimize sales performance.
- Monitor and document staff schedules, attendance, and productivity.
- Conduct weekly and monthly client meetings to understand expectations and provide updates.
- Ensure resolution of audit-related issues.
Desires Skills and Experience:
- Must have experience into B2C Outbound sales vertical
- Must have team size of 40-50 Associate
- Insurance background preferable
- Team Management: Conduct meetings, performance reviews, and ensure employees meet performance targets.
- Employee Development: Hiring, coaching, and mentoring team members for success.
- Sales Expertise: Proven track record in Telesales preferably Health, Motor, or Life Insurance sales.
- Performance Monitoring: Ability to calibrate employee performance, provide coaching, and ensure
- alignment with business objectives.
- Strong external and management reporting capabilities.
- Ability to lead, mentor, and develop high-performing teams.
What do we offer?
- Opportunity to earn good incentives
- Endless growth opportunity
- GMC – Group Medical Coverage
- Group Personal Accident Insurance
- Gratuity
- Wellness Programs
- Give back to society through CSR
- Continuous talent enhancement program
- Childcare facility
- Tax Saving flexi benefits
How to Apply - How to Apply Interested Candidate can share their updated CV at or WhatsApp -
Note- Only Relevant profiles will be contractable
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