SVP - Workforce management

We are looking for 17+ yrs of experience in workforce management / HR Analytics for a leading global BFSI Organization. Key Responsibilities: Partner closely with Workforce Management, Talent Management, and Procurement teams to deliver integrated workforce solutions. Lead workforce optimization initiatives , balancing build, buy, borrow, and bot...

We are looking for 17+ yrs of experience in workforce management / HR Analytics for a leading global BFSI Organization.Key Responsibilities:Partner closely with Workforce Management, Talent Management, and Procurement teams to deliver integrated workforce solutions.Lead workforce optimization initiatives , balancing build, buy, borrow, and bot strategies...

Job DescriptionJob Description - Workforce Management Directorabout Randstad enterpriseRandstad Enterprise Group (REG), a new world-class talent advisory infrastructure that leverages Randstad&aposs breadth of services to build total talent models that generate maximum business value for clients. Bringing together Randstad&aposs global strategic accounts...

Job Description - Workforce Management Director about Randstad enterprise Randstad Enterprise Group (REG), a new world-class talent advisory infrastructure that leverages Randstad's breadth of services to build total talent models that generate maximum business value for clients. Bringing together Randstad's global strategic accounts teams, with the...

Job description:We are seeking a seasoned Senior Workforce Manager to optimize our high-volume, fast-paced IT support environment through advanced pattern analysis and forecasting. This role focuses on identifying and analyzing predictable volume patterns to deliver precise staffing and scheduling recommendations. The ideal candidate will excel at...

SummaryIn Workforce Management (WFM), long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods, often considering seasonal trends, market changes, and business strategies.Your role in our missionAnalyzing historical data - Reviewing past sales trends, stakeholder behavior, and...

WFM - Capacity Planning In Workforce Management WFM long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods often considering seasonal trends market changes and business strategies Key responsibilities of a WFM long-term forecasting role Analyzing historical data ...

WFM - RTA Real Time Adherence A WFM RTA Workforce Management Real-Time Analyst is responsible for actively monitoring and managing call volumes agent availability and workload distribution in real-time to ensure service level agreements are met This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day...

SummaryA WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day based on live data; their...

Responsibilities:* Conduct real-time analysis, forecast demand, roster staff* Collaborate with stakeholders on workforce planning & capacity management* Develop & implement WFM strategies, policies & proceduresHealth insuranceProvident fund