Technical Solutions Lead

About Delta Tech Hub:

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

RESPONSIBILITIES IN THIS ROLE WILL INCLUDE:

• Provide technical leadership and coaching to team members
• Build industry standard APIs, Integration Design Patterns and provide insight into establishing, consuming & routing messages, connectivity protocols and policy.
• Drive, influence, and support API quality standards
• Establish a culture of software craftsmanship best practices, including Test Driven Development, Continuous Integration, and Continuous Deployment
• Engage in Agile software development activities, including sprint planning, daily standups, retrospectives, and hackathons
• Working with multi cloud software architectural patterns (AWS, Salesforce).
• Develop efficient and effective software using Java, Spring Boot, 12-factor compliant Microservices, RESTFul APIs, Apigee, JBOSS, Cassandra for Cloud / OpenShift platform
• Familiarity with the Salesforce cloud platforms, services, tools and technologies
• UI design and development
• Agile, Test Driven Development (including Test Automation).
• Ensure adherence to and compliance with PCI rules and regulations
• Ensure that the technical solutions meet the customers' business goals and that customer satisfaction with the project and conclusion is high.
• Coordinate activities with internal / external technology owners / service providers.
• Consult within project team and other Delta teams, with outside vendors or consultants to ensure project or product integrity

WHAT ARE WE LOOKING FOR? / WHAT EXPERIENCE DO YOU NEED

• The Engineering Leader position requires a BS / MS degree in a technical or scientific field with 12+ years of overall relevant experience.
• 10 or more years of experience in Java application development
• 3 or more years of experience developing with RESTful web services
• 3 or more years of experience with SQL or NoSQL DBMSs (Cassandra, Mongo DB)
• 2 or more years of experience with SDE (TDD, Automation, Agile, and DevOps).
• 2 or more years of experience working with a cloud platform (e.G., AWS, Salesforce)
• 3 or more years of demonstrated technical leadership skills
• 3 or more years of managing a team of technical professionals
• 5 or more years of experience in roles that require strong interpersonal communication and collaboration skills
• 5 or more years of experience in roles that required strong analytical and problem-solving skills
• Extensive knowledge of Java internals, JVM tuning, and troubleshooting.
• Experience working on Spring Boot Framework, Microservices, RESTful APIs, Apigee, JBOSS or other containers, No-SQL (e.G. Cassandra).
• Expertise with Angular - Preferred, HTLM, CSS, and JavaScript – required.
• Experience with Salesforce development STRONGLY recommended. Including: Experience Cloud, CRMA, Lightening Web Component, Visualforce, Aura, and Apex
• Understanding of Object modeling and deciphering custom and vendor supplied schemas.
• Candidate must be solutions oriented using rigorous logic and methods to solve difficult problems with effective solutions, probing all sources for answers.
• Candidate must also have excellent written and verbal skills with the ability to communicate effectively with all levels of employees and management.
• Additionally, candidate must be a self-learner with the ability to pick up new technologies and provide tangible results.
• Cultivates a customer obsessed, positive, outcome-oriented culture of accountability and partnership
• Knowledge of Salesforce Sales, Service, and Experience Cloud experience, using Visualforce, Apex, Aura, and LWC components – is desirable.
• Experience in Team Leadership: Managed, mentored, coached and developed teams, fostering a collaborative and creative work environment
• Experience in Resource Allocation, Capacity Planning & Resource utilization
• Experience in Performance Management by providing regular performance feedback, recognizing achievements and addressing areas for improvement.

WHAT MAKES YOU STAND OUT?

• Experience in the Airline domain
• Experience building flexible and robust APIs used in business-critical applications.
• Experience mentoring associate software developers.
• Experience working with AWS and / or Redhat Openshift, or Salesforce (Apex, Visualforce, Aura, LWC Apex)
• Microservice development, on a cloud platform, using 12-factor architectural patterns.
• Experience in No-SQL databases (e.G., Cassandra).
• Demonstrating that you have a passion, and a sense of urgency to make things happen, are reliable and always perform to levels of professionalism, can produce quality work, taking pride and ownership in your work.

ID: DELVC12