Tech Support Officer

3 weeks ago

New Delhi, India Buildskill Full time

Customer Satisfaction Officer (Technical)


Location: Gurgaon [New Delhi - Kapashera (Onsite only)]

Experience: Freshers to experienced


About Buildskill

Buildskill is India’s trusted home improvement and tools brand, supplying durable, high-performance products for professionals and DIY enthusiasts. We're all about smart gadgets, DIY-friendly innovations, and precision-grade equipment for folks who build, fix, or improve. From power tools to nifty repair gear, we offer complete solutions—whether you need something tough for the job site or handy for home projects.


Buildskill is not just another workplace. We’re serious about growth, inclusion, and giving people the space to shape real impact. When you join, your ideas matter, learning never stops, and innovation is in the DNA. Follow our page for updates.


What You’ll Do

  • Respond to customer inquiries across phone, email, chat, and other channels, ensuring a helpful and positive experience every time.
  • Diagnose, troubleshoot, and resolve technical issues—especially repairs for items like power tools, drill machines, grinders, and related products.
  • Guide customers step-by-step through processes, making even the trickiest technical tasks feel doable.
  • Escalate complex cases when needed and keep communication crystal clear at every stage.
  • Identify opportunities to make service workflows smoother, as well as areas where we can step up customer delight.
  • Maintain detailed records of every customer interaction, solution, and follow-up, so nothing falls through the cracks.
  • Repurpose and optimize content to assist customers efficiently.


Who You Are

  • ITI, Diploma, or B-Tech in Electrical, Mechanical, or a related field.
  • Comfortable with the basics of electrical product repair—power tools, drill machines, grinders, etc.
  • Excellent communicator who’s patient, process-oriented, and genuinely cares about solving problems.
  • A quick learner, flexible collaborator, and someone who doesn’t shy away from the everyday challenges of a customer-facing technical job.


Why Buildskill

· Work alongside a team of builders, fixers, and makers. Your impact will show up directly in results.

· Sharp team (11-50 members): Here, you’re visible, heard, and valued.

· Continuous learning, inclusion, and respect are never just slogans.

· You’ll help shape India’s fastest-growing Home Improvement brand—where every person contributes to the bigger mission.

· Located at D block, Kapashera, Buildskill, New Delhi, Delhi 110037

  • Tech Support Associate L1

    1 day ago

    New Delhi, India TECEZE Full time

    Job Title: Tech Support Associate L1 Location: Bengaluru Work Type: Hybrid Payroll: TECEZE Client: Publicis Re:Sources Experience: 2–4 years About the Role We are seeking an energetic and drivenIT Support Engineerto join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and...

  • Saffron Tech

    1 week ago

    New Delhi, India Saffron Tech Pvt Ltd Full time

    Job Title: Client Success Manager Digital Marketing & Technology WORK FROM OFFICE# of openings: 1Department: Client SuccessWorking Hours: 5:00 PM 2:00 AM IST (5:00 PM 9:00 PM in-office, post 9:00 PM remote)Location: Ghitorni, South DelhiWorking Days: Monday to FridayExperience Required: 3-4 years minimum in client servicing across digital marketing and/or...

  • Saffron Tech

    1 week ago

    New Delhi, India Saffron Tech Pvt Ltd Full time

    Working Hours: 5:00 PM - 2:00 AM IST (5:00 PM - 9:00 PM in-office, post 9:00 PM remote). Location: Ghitorni, South Delhi. Working Days: Monday to Friday. Experience Required: 3-4 years minimum in client servicing across digital marketing and/or technology services. Preferred Industry Background: Digital Marketing Agency and IT Services. About Saffron Edge:...

  • Tech support officer

    4 weeks ago

    Delhi, Delhi, India Buildskill Full time

    Customer Satisfaction Officer (Technical)Location: Gurgaon (New Delhi - Kapashera (Onsite only))Experience: Freshers to experiencedAbout BuildskillBuildskill is India's trusted home improvement and tools brand, supplying durable, high-performance products for professionals and DIY enthusiasts. We're all about smart gadgets, DIY-friendly innovations, and...

  • Tech Support Officer

    4 weeks ago

    Delhi, Delhi, India Buildskill Full time

    Customer Satisfaction Officer (Technical)Location: Gurgaon [New Delhi - Kapashera (Onsite only)]Experience: Freshers to experiencedAbout BuildskillBuildskill is India's trusted home improvement and tools brand, supplying durable, high-performance products for professionals and DIY enthusiasts.We're all about smart gadgets, DIY-friendly innovations, and...

  • Tech Support Officer

    3 weeks ago

    New Delhi, India Buildskill Full time

    Customer Satisfaction Officer (Technical)Location: Gurgaon [New Delhi - Kapashera (Onsite only)]Experience: Freshers to experiencedAbout BuildskillBuildskill is India’s trusted home improvement and tools brand, supplying durable, high-performance products for professionals and DIY enthusiasts. We're all about smart gadgets, DIY-friendly innovations, and...

  • Tech Support Officer

    3 weeks ago

    New Delhi, India Buildskill Full time

    Customer Satisfaction Officer (Technical) Location: Gurgaon (New Delhi - Kapashera (Onsite only)) Experience: Freshers to experienced About Buildskill Buildskill is India’s trusted home improvement and tools brand, supplying durable, high-performance products for professionals and DIY enthusiasts. We're all about smart gadgets, DIY-friendly...

  • Tech Support Officer

    3 weeks ago

    New Delhi, India Buildskill Full time

    Customer Satisfaction Officer (Technical) Location: Gurgaon (New Delhi - Kapashera (Onsite only)) Experience: Freshers to experienced About Buildskill Buildskill is India’s trusted home improvement and tools brand, supplying durable, high-performance products for professionals and DIY enthusiasts. We're all about smart gadgets, DIY-friendly innovations,...

  • Tech Support Officer

    3 weeks ago

    New Delhi, India Buildskill Full time

    Customer Satisfaction Officer (Technical)Location: Gurgaon [New Delhi - Kapashera (Onsite only)]Experience: Freshers to experiencedAbout BuildskillBuildskill is India’s trusted home improvement and tools brand, supplying durable, high-performance products for professionals and DIY enthusiasts. We're all about smart gadgets, DIY-friendly innovations, and...

  • Tech Support Officer

    4 weeks ago

    Delhi, Delhi, India Buildskill Full time

    Customer Satisfaction Officer (Technical) Location: Gurgaon (New Delhi - Kapashera (Onsite only)) Experience: Freshers to experienced About Buildskill Buildskill is India's trusted home improvement and tools brand, supplying durable, high-performance products for professionals and DIY enthusiasts. We're all about smart gadgets, DIY-friendly innovations, and...