Key Account Manager

1 day ago

Guwahati, Assam, India Airtel Payments Bank Full time

Role Overview:

We are looking for a dynamic and relationship-driven professional to join our Government & Corporate Partnerships team as a Key Account Manager. This role will be instrumental in deepening Airtel Payments Bank's engagement with state government departments and exploring institutional opportunities beyond the public sector.

Key Responsibilities:

Government Partnerships:

  • Build and manage relationships with key stakeholders across state government departments.
  • Identify opportunities for Airtel Payments Bank to support government initiatives through DBT, savings, payments, and financial inclusion solutions.
  • Drive empanelment efforts across government schemes and ensure seamless onboarding for state-led initiatives.
  • Represent the bank in government meetings, workshops, and partnership forums.

Institutional & Non-Government Accounts:

  • Identify and develop strategic partnerships in areas like Cash Management Services (CMS), BBPS (Bharat Bill Payment System), transit ecosystems, and large-format retail chains.
  • Pitch tailored payment and banking solutions to large institutions and manage end-to-end conversion.
  • Collaborate with internal product and operations teams to customize offerings for institutional clients.

Business Development & Strategy:

  • Own the account strategy and drive revenue and volume growth across assigned partnerships.
  • Maintain strong market intelligence to identify emerging opportunities in both government and institutional sectors.
  • Track, analyze, and report account performance metrics regularly.

Desired Profile:

  • 5–8 years of experience in government/business development, institutional sales, or key account management.
  • Prior exposure to working with government departments or large institutional clients is preferred.
  • Proven track record of managing high-value partnerships and driving growth.
  • Strong communication, stakeholder management, and negotiation skills.
  • Ability to work cross-functionally with internal and external teams.
  • Proficiency in the local language of the assigned state is mandatory

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