Sr Analyst, Digital Workplace Adoption

2 weeks ago

Pune, Maharashtra, India Evolent Full time
**Your Future Evolves Here**
Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference _working_ in everything from scrubs to jeans.
Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as "Great Places to Work" in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation's Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.
We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you're looking for a place where your work can be personally and professionally rewarding, don't just join a company with a mission. Join a mission with a company behind it.
**What You'll Be Doing:**
**Position Summary:** The Senior Adoption Analyst sits under the IT organization to drive the adoption of digital workplace technologies to increase workforce digital dexterity and productivity at Evolent. This role also supports digital workplace projects, release coordination, communications, reporting, and roadmaps. The Senior Adoption Analyst collaborates with shared services partners, such as talent, corporate communications, business leaders, IT colleagues and technology vendors to ensure the coordinated delivery and adoption of digital workplace applications.
**Primary Responsibilities and Activities:**
+ Champion digital workplace enablement and digital employee experience (DEX) strategy and processes.
+ Manage goals, measurements, metrics, XLAs, and OKRs to show digital workplace enablement impact.
+ Coordinate multichannel communications campaigns to drive technology adoption and effective technology use.
+ Support enablement and awareness events: Ask the Expert, New Technology Trainings, Community of Practice, etc.
+ Partner with digital workplace operations, engineering, and governance teams to identify potential improvements or impacts to user experience and proactively manage potential disruptions.
+ Monitor and optimize digital workplace technology software licenses.
+ Help Adoption Lead identify sources of product changes and establish processes for triaging changes.
+ Advocate for advanced analytics and automation to streamline efficiencies.
+ Participate in employee onboarding to highlight available resources and raise awareness of digital workplace technologies.
+ Study capabilities and use cases for generative AI to transform the workforce technology experience.
**Experience and Qualifications:**
+ Bachelor's degree in IT or related degree
+ 5+ years experience working on workplace enterprise technologies and 3+ years in coordinating technology change management and IT projects deployments.
+ Experience building technology roadmaps and aligning with enterprise architecture.
+ Excellent oral and written communication skills. This includes the ability to explain digital concepts to business leaders and business concepts to technologists, and to sell ideas and processes internally at all levels
+ Strong working knowledge of enterprise IT services, technologies, and processes.
+ Awareness of ways to measure and improve Digital Employee Experience (DEX) and technology adoption.
+ Experience implementing continuous engineering or other agile methods.
+ Experience with standard IT operations frameworks i.e. ITIL & Scrum
+ Experience with Microsoft 365, Jira, Confluence, Workday and similar enterprise workplace technologies
+ Working hours: 2.30 PM to 11.30 PM IST (overlap with US hours)
**Mandatory Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
​
**Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status** .
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