Digital Workplace Enablement Strategist

3 days ago


Pune, Maharashtra, India Evolent Full time

About the Role

We are seeking an experienced Digital Workplace Enablement Strategist to join our team at Evolent. This role is responsible for championing digital workplace enablement and driving the adoption of digital employee experience (DEX) strategies and processes.

Key Responsibilities

  • Manage goals, measurements, metrics, and OKRs to demonstrate the impact of digital workplace enablement.
  • Coordinate multichannel communications campaigns to drive technology adoption and effective technology use.
  • Support enablement and awareness events, including Ask the Expert sessions, New Technology Trainings, and Community of Practice meetings.
  • Partner with digital workplace operations, engineering, and governance teams to identify potential improvements or impacts to user experience and proactively manage potential disruptions.
  • Monitor and optimize digital workplace technology software licenses.
  • Help Adoption Lead identify sources of product changes and establish processes for triaging changes.
  • Advocate for advanced analytics and automation to streamline efficiencies.
  • Participate in employee onboarding to highlight available resources and raise awareness of digital workplace technologies.

Requirements

  • Bachelor's degree in IT or a related field.
  • 5+ years of experience working on workplace enterprise technologies and 3+ years of experience coordinating technology change management and IT projects deployments.
  • Experience building technology roadmaps and aligning with enterprise architecture.
  • Excellent oral and written communication skills, including the ability to explain digital concepts to business leaders and business concepts to technologists.
  • Awareness of ways to measure and improve Digital Employee Experience (DEX) and technology adoption.
  • Experience implementing continuous engineering or other agile methods.
  • Experience with standard IT operations frameworks, such as ITIL.
  • Strong working knowledge of enterprise IT services, technologies, and processes.


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