Senior Business Analyst

4 weeks ago

Chennai, Tamil Nadu, India ValueLabs Full time

Role Overview:

We are seeking a Senior Business Analyst with strong experience in Transaction Banking Services (TBS) to manage delivery of new products and services across digital banking channels (Web, Mobile, Host-to-Host, API Banking). This role involves stakeholder management, product backlog ownership, payment domain expertise, and end-to-end solution delivery.

Key Responsibilities:

  • Manage product delivery lifecycle from requirement gathering to implementation in agile squads.
  • Create and maintain product backlog with epics, features, and user stories.
  • Conduct requirement analysis, usability workshops, and customer testing sessions.
  • Collaborate with solution architects, developers, and test teams to ensure high-quality product releases.
  • Work on corporate banking channels setup, onboarding, migration, and user management.
  • Handle electronic payments processing (domestic/international) and file/message formats (SWIFT MT, ISO 20022, clearing formats).
  • Manage stakeholder engagement, including prioritization sessions and alignment workshops.
  • Ensure compliance with PCI-DSS and central bank regulations in relevant regions.
  • Provide technical support for incidents, problem tickets, and customer queries.

Skills & Expertise Required:

  • Strong domain expertise in Transaction Banking, Cash Management, and Payments.
  • Hands-on experience with payment initiation channels, payment processing hubs, and gateways.
  • Good knowledge of corporate onboarding, API payloads, and virtual account setups.
  • Experience with SWIFT messages (MT, MX) and local clearing formats (NEFT, RTGS, IMPS, ACH, SARIE, SADAD, etc.).
  • Ability to manage product backlog, refinement, sprint planning, and release planning.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Excellent communication and documentation capabilities.

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