Ecommerce Manager

4 weeks ago


Pune, Maharashtra, India PALMONAS Full time

Amazon Marketplace Manager

Location: Pune (Koregaon Park)

Department: E-commerce

Reporting to: E-commerce Head / Founder

Type: Full-Time

Experience Required: 4+ years in Amazon Seller Central / Marketplace Management

About Palmonas

Palmonas is India's first demi-fine jewellery brand offering trendy, fashion-forward pieces with the quality and durability of fine jewellery. With a strong direct-to-consumer (D2C) presence, we are expanding across leading marketplaces and looking for an Amazon expert to scale our visibility, sales, and operations on the platform.

Role Overview

We're looking for a proactive and data-driven Amazon Marketplace Manager who can independently manage Palmonas' Amazon presence. This role demands an understanding of category trends, PPC, listing optimization, and seller operations.

Key Responsibilities

Own and manage the entire Amazon Seller Central account.

Create, optimize, and manage product listings, ensuring high visibility and keyword ranking.

Plan and execute Amazon ads (PPC) campaigns to maximize ROI.

Monitor and manage account health, A+ content, deals, pricing, and inventory.

Coordinate with warehouse/logistics teams for order fulfillment, FBA/FBM execution.

Ensure timely resolution of claims, returns, and seller support issues.

Analyze marketplace data and generate actionable insights to improve conversions and sales.

Monitor competitor activities and benchmark against key category players.

Plan seasonal sales, Lightning Deals, Prime Day, and festive campaigns.

Coordinate with creative teams for imagery, banners, and content required on Amazon.

Requirements

4+ years of experience handling Amazon marketplace operations.

Proficiency in Amazon Seller Central, PPC tools, Helium10 or equivalent.

Strong analytical and Excel skills.

Understanding of e-commerce KPIs: CTR, ACOS, Conversion Rate, etc.

Experience with fashion/jewellery category preferred.

Excellent communication and problem-solving abilities.

Ability to manage cross-functional teams and external partners.



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