Client Solutions Associate

2 days ago


Industrial Area, India MAI Labs Full time

We're building something audacious, something global, in next tech at Mai Labs: a new digital infrastructure layer, an internet architectural rail that puts users, builders, creators and developers first. Our mission? To distribute participatory power to billions of people in the digital economy.What this actually means: We have built our own L1 blockchain, and a backend technical structure for protocols and ecosystem to make digital infrastructure efficient, secure and more accessible. Our global products and tools are natively built for web 3.0 world. You will work with teams working on tech products across blockchain, and distributed systems – for a real-world problem solving. We're taking on established paths and conventional wisdom about how the Tech and Internet should work. Underlying principle is to solve the hard problem of protecting user rights, digital intellectual property rights and protection of assets in an age of AI and instant replication.Cultural Expectations: Our start-up journey involves constant evolution and adaptation to market dynamics. People work on strategizing entirely new systems with a hands-on approach, within short time frames. Resources consciousness is high, and you get freedom to operate across products, do your best work, and stand ahead in the tech curve.You can expect: - Thriving in decision making in an ambiguous, fast-paced environment - To exhibit exceptional integrity and reliability on promise delivery - Will collaborative and have inclusive attitude - A value outcome driven thinking with resource optimization If above resonates with you, we will love to have a discussion with you.Role: Sales AssociateLocation: Noida (WFO) / 5 daysWe are seeking dynamic, target-driven Sales Associate to join our Sales & Account Management team. This role is pivotal in driving global lead generation, converting prospects into paying customers, and nurturing client relationships to ensure long-term growth. You will manage the entire sales journey — from outreach and demos to onboarding and upselling — across multiple international regions.What will you get to do? - Handle inbound leads from bulk campaigns (email/WhatsApp), qualify prospects, and schedule product demos. - Proactively generate new leads via LinkedIn, Google, and Clutch, targeting enterprise accounts in the Web3, blockchain, and SaaS sectors. - Conduct impactful product demos, convert trials into paid accounts, and support seamless onboarding in collaboration with the technical team. - Drive outreach campaigns across key global regions — India, APAC, Africa, Middle East, Europe, and LATAM - following a phased market expansion strategy. - Educate clients on credit packages, lead upselling initiatives, and consistently meet monthly sales goals. - Maintain strong client relationships through regular check-ins, renewals, and upsells, ensuring ongoing account growth. - Collaborate cross-functionally with internal teams to align client needs with integration and usage opportunities.Skills & Qualifications: - Exceptional communication skills, with professional client engagement experience across international markets. - Proven ability in cold calling, WhatsApp/email outreach, and enterprise lead generation. - Hands-on expertise with LinkedIn, Clutch, Google, and CRM tools such as HubSpot or Zoho. - Prior experience in SaaS, PaaS, or subscription-based product sales, particularly in international regions. - Strong relationship-building skills and a consistent track record of achieving sales and conversion targets.Hiring Process: 3-4 rounds of interviews with Function, HR & Senior leaders



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