ITOM Event Management Specialist
3 days ago
ITOM Event Management Specialist Location: Hyderabad, Bangalore, Delhi NCR, PuneExperience: 3-7 yearsImmediate joiners preferred.Kindly share resume to MANASI.KHAROLA@genpact.com with Sub of "ITOM" along with notice periosd.We are seeking a skilled ITOM Event Management Specialist to support, enhance, and maintain our enterprise monitoring and event correlation systems. The ideal candidate will have a strong background in ServiceNow ITOM, Event Management, and scripting (PowerShell and Python) to integrate and automate monitoring tools across the environment. Responsibilities: Manage and optimize ServiceNow ITOM Event Management — including event ingestion, alert correlation, and root cause analysis. Develop and maintain integrations with monitoring tools using MID Servers, Agent Client Collectors, and custom scripts. Develop and maintain check definitions, check instances, and alert polices for Agent Client Collectors. Build and fine-tune alert rules, event filters, and correlation logic to reduce noise and improve actionable insights. Create automated workflows and remediation scripts for repetitive operational events. Collaborate with infrastructure, application, and service management teams to ensure monitoring coverage and event health. Develop custom dashboards, reports, and performance analytics to support proactive IT operations. Troubleshoot issues in event flows, integrations, Agent Client Collectors, MID Servers, and ServiceNow ITOM modules. Qualifications we seek in you Minimum Qualifications / Skills Bachelor’s degree or equivalent technical training, certified in relevant technologies, with good years of experience. Preferred qualifications / Skills Good years of experience in IT Operations Management (ITOM), Event Monitoring, or ServiceNow Event Management. Strong scripting skills in PowerShell, Python, Shell for automation and integrations. Hands-on experience with monitoring tools (e.g., SENSU, SolarWinds, SCOM, Nagios, LogicMonitor, CloudWatch, etc.). Familiarity with CMDB, and Service Mapping. Understanding of event correlation, alert automation, and root cause analysis concepts. Knowledge of ITIL processes (especially Event, Incident, and Problem Management). Strong communication and collaboration skills across technical and business teams. Self-driven, proactive, and able to work independently in a dynamic environment.
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ITOM Event Management Specialist
3 days ago
Hyderabad, India Genpact Full timeITOM Event Management Specialist Location: Hyderabad, Bangalore, Delhi NCR, PuneExperience: 3-7 yearsImmediate joiners preferred.Kindly share resume to MANASI.KHAROLA@genpact.com with Sub of "ITOM" along with notice periosd.We are seeking a skilled ITOM Event Management Specialist to support, enhance, and maintain our enterprise monitoring and event...
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ITOM Event Management Specialist
3 days ago
Hyderabad, India Genpact Full timeITOM Event Management Specialist Location: Hyderabad, Bangalore, Delhi NCR, Pune Experience: 3-7 years Immediate joiners preferred. Kindly share resume to MANASI.KHAROLA@genpact.com with Sub of "ITOM" along with notice periosd. We are seeking a skilled ITOM Event Management Specialist to support, enhance, and maintain our enterprise monitoring and event...
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ITOM Event Management Specialist
2 days ago
hyderabad, India Genpact Full timeITOM Event Management Specialist Location: Hyderabad, Bangalore, Delhi NCR, PuneExperience: 3-7 yearsImmediate joiners preferred.Kindly share resume to MANASI.KHAROLA@genpact.com with Sub of "ITOM" along with notice periosd.We are seeking a skilled ITOM Event Management Specialist to support, enhance, and maintain our enterprise monitoring and event...
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ITOM Event Management Specialist
17 hours ago
Hyderabad, India Genpact Full timeITOM Event Management Specialist Location: Hyderabad, Bangalore, Delhi NCR, Pune Experience: 3-7 years Immediate joiners preferred. Kindly share resume to with Sub of "ITOM" along with notice periosd. We are seeking a skilled ITOM Event Management Specialist to support, enhance, and maintain our enterprise monitoring and event correlation systems. The ideal...
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ITOM Event Management Specialist
1 day ago
Hyderabad, Telangana, India Genpact Full timeITOM Event Management SpecialistLocation: Hyderabad, Bangalore, Delhi NCR, PuneExperience: 3-7 yearsImmediate joiners preferred.Kindly share resume to with Sub of "ITOM" along with notice periosd.We are seeking a skilledITOM Event Management Specialistto support, enhance, and maintain our enterprise monitoring and event correlation systems. The ideal...
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Consultant ITOM Event Management Specialist
3 days ago
Hyderabad, India Genpact Full timeJob Description Inviting applications for the role of Consultant - ITOM Event Management Specialist We are seeking a skilled ITOM Event Management Specialist to support, enhance, and maintain our enterprise monitoring and event correlation systems. The ideal candidate will have a strong background in ServiceNow ITOM, Event Management, and scripting...
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Consultant ITOM Event Management Specialist
2 weeks ago
Hyderabad, India Genpact Full timeJob Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
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Consultant – ITOM Event Management Specialist
2 weeks ago
Hyderabad, Telangana, India Genpact Full time ₹ 45,00,000 - ₹ 90,00,000 per yearReady to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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Consultant – Itom Event Management Specialist
2 weeks ago
Hyderabad, Telangana, India GENPACT Full timeReady to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and...
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Hyderabad, Telangana, India GENPACT Full timeReady to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale...
