GV GVS Impl Americas HYD 153091
3 weeks ago
Position Description
RESPONSIBILITIES:
Analysis & Consultation
* Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP)
* Perform blueprinting workshops to gather information on the client's requirements
* Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines
* Take ownership of issues & gaps between client requirement and ADP GV template and work with other GV streams/areas to resolve them
Integration & Testing
* Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation
* Coordinate training delivery with Global Education Services and when required update training manuals, preparing training systems and conducting training sessions
* Provide sample test scripts to enable PS clients to adequately test the solution
* Support clients through the User Acceptance, Parallel Testing and Go-Live phases
* Responsible for achieving estimated days as per fixed price strategy
* Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation
* Ensure timely handover to client services following ADP handover methodology
Product Knowledge
* Possess the highest level of HR and payroll knowledge and the necessary competencies to deliver the maximum value to ADP's clients
* Maintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitors
* Maintain up to date knowledge of the ADP GlobalView template and ensure that the template is adhered to
* Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes
* Provide assistance and liaise with the Product Manager & Project teams to design any non standard
changes to the ADP GlobalView template
Project Planning/Management Activities
* Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client
* Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions.
* Seek to act as a mentor and actively support fellow team members in an effort to develop their respective skills
* Liaise with the ADP Project Manager (Consulting) assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur
* Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project
* Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, this can include informal on-the-job training to facilitating formal SAP training courses
* Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology
* Knowledge of support methodologies including usage of an Issue tracking system
* Keep clients blueprints, configuration worksheets, client specific configuration documentation and training material up to date
* Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that client's receive the highest levels of client service.
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