Luxury Retail Sales

4 weeks ago

Ahmedabad, India Aurus Fine Jewels Full time

Are you a people person? If you enjoy communicating with interesting people, we are looking for YOU.


Find more about the opportunity below:


Job title: Sales and Communication Representative

Company: AURUS

Job Location: Vastrapur, Ahmedabad, Gujarat, India

Employment type: Full-time

Experience preferred: 3 to 5 years

Salary: As per industry standard


You will be working with the in-house design and marketing team on the following;

  • Engage with Customers: Provide an unparalleled customer experience via telephone and chat, building authentic relationships and discerning their unique jewelry preferences and needs.
  • Expert Consultations: Conduct detailed and personalized consultations to recommend exquisite jewelry designs that align perfectly with each customer’s style and requirements.
  • In-Depth Product Knowledge: Develop a profound understanding of Aurus and MOI's luxurious offerings, ensuring you can speak to the intricate details and craftsmanship of our collections.
  • Artful Salesmanship: Craft and deliver compelling sales pitches that highlight the luxury, quality, and timeless design of Aurus and MOI products.
  • Strategic Upselling: Identify sophisticated opportunities to upsell or cross-sell, enhancing the customer's shopping experience with complementary pieces.
  • Seamless Order Processing: Guide customers through the refined ordering process, collaborating closely with the order processing team to ensure impeccable order fulfillment and timely delivery.
  • Customer Feedback: Collect and relay valuable customer insights and feedback, contributing to the continuous improvement of product offerings and marketing strategies.
  • Trend Awareness: Stay abreast of the latest jewelry industry trends and fashion influences, ensuring recommendations are always at the cutting edge of style.


Qualifications:

  • A Bachelor's degree in Retail or a related field is a plus.
  • Demonstrated success in managing and cultivating high-end client accounts.
  • Superior communication and presentation skills, with the ability to convey luxury and sophistication.
  • Strong analytical abilities and a refined approach to problem-solving.
  • Exceptional written and verbal interpersonal skills, capable of building rapport and trust with discerning clientele.
  • Expertise in using telephony and chat platforms, as well as advanced CRM software.
  • A meticulous eye for detail and the ability to manage multiple tasks with elegance and efficiency.
  • Ability to adapt to evolving sales strategies and ever-changing customer preferences.
  • An empathetic and customer-centric attitude, dedicated to delivering an exceptional luxury experience
  • Develop a profound understanding of Aurus and MOI's luxurious offerings, ensuring you can speak to the intricate details and craftsmanship of our collections.
  • Stay abreast of the latest jewelry industry trends and fashion influences, ensuring recommendations are always at the cutting edge of style.


About the brand

A tight-knit group of passionate dreamers.

Rooted in craft and design, Aurus and Moi is our worldview on design in general and history in particular, through a range of fine jewelry. We are a company of jewelry geeks, designers, visual thinkers, and engineers –– all with a shared passion to pursue excellence in what we do with our lives. We work in a collaborative setup where each creative mind has a seat at the table –– as we discover and determine ways to consistently offer a young, fresh and unique voice in the traditional legacy-led jewelry industry.


Websites: www.vibewithmoi.com , www.aurusjewels.com

Instagram accounts: @moi.vibe, @aurus.jewels

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