Luxury retail sales

Are you a people person? If you enjoy communicating with interesting people, we are looking for YOU.Find more about the opportunity below:Job title: Sales and Communication RepresentativeCompany: AURUSJob Location: Vastrapur, Ahmedabad, Gujarat, IndiaEmployment type: Full-timeExperience preferred: 3 to 5 yearsSalary: As per industry standardYou will be working with the in-house design and marketing team on the following;Engage with Customers: Provide an unparalleled customer experience via telephone and chat, building authentic relationships and discerning their unique jewelry preferences and needs.Expert Consultations: Conduct detailed and personalized consultations to recommend exquisite jewelry designs that align perfectly with each customer's style and requirements.In-Depth Product Knowledge: Develop a profound understanding of Aurus and MOI's luxurious offerings, ensuring you can speak to the intricate details and craftsmanship of our collections.Artful Salesmanship: Craft and deliver compelling sales pitches that highlight the luxury, quality, and timeless design of Aurus and MOI products.Strategic Upselling: Identify sophisticated opportunities to upsell or cross-sell, enhancing the customer's shopping experience with complementary pieces.Seamless Order Processing: Guide customers through the refined ordering process, collaborating closely with the order processing team to ensure impeccable order fulfillment and timely delivery.Customer Feedback: Collect and relay valuable customer insights and feedback, contributing to the continuous improvement of product offerings and marketing strategies.Trend Awareness: Stay abreast of the latest jewelry industry trends and fashion influences, ensuring recommendations are always at the cutting edge of style.Qualifications:A Bachelor's degree in Retail or a related field is a plus.Demonstrated success in managing and cultivating high-end client accounts.Superior communication and presentation skills, with the ability to convey luxury and sophistication.Strong analytical abilities and a refined approach to problem-solving.Exceptional written and verbal interpersonal skills, capable of building rapport and trust with discerning clientele.Expertise in using telephony and chat platforms, as well as advanced CRM software.A meticulous eye for detail and the ability to manage multiple tasks with elegance and efficiency.Ability to adapt to evolving sales strategies and ever-changing customer preferences.An empathetic and customer-centric attitude, dedicated to delivering an exceptional luxury experienceDevelop a profound understanding of Aurus and MOI's luxurious offerings, ensuring you can speak to the intricate details and craftsmanship of our collections.Stay abreast of the latest jewelry industry trends and fashion influences, ensuring recommendations are always at the cutting edge of style.About the brandA tight-knit group of passionate dreamers.Rooted in craft and design, Aurus and Moi is our worldview on design in general and history in particular, through a range of fine jewelry. We are a company of jewelry geeks, designers, visual thinkers, and engineers –– all with a shared passion to pursue excellence in what we do with our lives. We work in a collaborative setup where each creative mind has a seat at the table –– as we discover and determine ways to consistently offer a young, fresh and unique voice in the traditional legacy-led jewelry industry.Websites: , accounts:@moi.vibe,@aurus.jewels