Luxury Retail Sales

Are you a people person? If you enjoy communicating with interesting people, we are looking for YOU.

Find more about the opportunity below:

Job title: Sales and Communication Representative

Company: AURUS

Job Location: Vastrapur, Ahmedabad, Gujarat, India

Employment type: Full-time

Experience preferred: 3 to 5 years

Salary: As per industry standard

You will be working with the in-house design and marketing team on the following;

• Engage with Customers: Provide an unparalleled customer experience via telephone and chat, building authentic relationships and discerning their unique jewelry preferences and needs.
• Expert Consultations: Conduct detailed and personalized consultations to recommend exquisite jewelry designs that align perfectly with each customer's style and requirements.
• In-Depth Product Knowledge: Develop a profound understanding of Aurus and MOI's luxurious offerings, ensuring you can speak to the intricate details and craftsmanship of our collections.
• Artful Salesmanship: Craft and deliver compelling sales pitches that highlight the luxury, quality, and timeless design of Aurus and MOI products.
• Strategic Upselling: Identify sophisticated opportunities to upsell or cross-sell, enhancing the customer's shopping experience with complementary pieces.
• Seamless Order Processing: Guide customers through the refined ordering process, collaborating closely with the order processing team to ensure impeccable order fulfillment and timely delivery.
• Customer Feedback: Collect and relay valuable customer insights and feedback, contributing to the continuous improvement of product offerings and marketing strategies.
• Trend Awareness: Stay abreast of the latest jewelry industry trends and fashion influences, ensuring recommendations are always at the cutting edge of style.

Qualifications:

• A Bachelor's degree in Retail or a related field is a plus.
• Demonstrated success in managing and cultivating high-end client accounts.
• Superior communication and presentation skills, with the ability to convey luxury and sophistication.
• Strong analytical abilities and a refined approach to problem-solving.
• Exceptional written and verbal interpersonal skills, capable of building rapport and trust with discerning clientele.
• Expertise in using telephony and chat platforms, as well as advanced CRM software.
• A meticulous eye for detail and the ability to manage multiple tasks with elegance and efficiency.
• Ability to adapt to evolving sales strategies and ever-changing customer preferences.
• An empathetic and customer-centric attitude, dedicated to delivering an exceptional luxury experience
• Develop a profound understanding of Aurus and MOI's luxurious offerings, ensuring you can speak to the intricate details and craftsmanship of our collections.
• Stay abreast of the latest jewelry industry trends and fashion influences, ensuring recommendations are always at the cutting edge of style.

About the brand

A tight-knit group of passionate dreamers.

Rooted in craft and design, Aurus and Moi is our worldview on design in general and history in particular, through a range of fine jewelry. We are a company of jewelry geeks, designers, visual thinkers, and engineers –– all with a shared passion to pursue excellence in what we do with our lives. We work in a collaborative setup where each creative mind has a seat at the table –– as we discover and determine ways to consistently offer a young, fresh and unique voice in the traditional legacy-led jewelry industry.

Websites: www.vibewithmoi.com , www.aurusjewels.com

Instagram accounts: @moi.vibe, @aurus.jewels