Customer Service Representative
3 weeks ago
Job Title: Customer Representative
Location: On-site
Employment Type: Full-time
Company: Ayur.AI
Ayur.AI is transforming personalized health and wellness through AI-powered Ayurveda solutions. Our platform provides users with tailored recommendations based on their unique body composition and lifestyle.
Key Responsibilities:- Handle customer inquiries via chat, email, and phone.
- Assist users in understanding and utilizing Ayur.AI's services effectively.
- Provide personalized guidance based on Ayurveda principles.
- Resolve customer complaints and escalate issues when necessary.
- Maintain accurate records of customer interactions.
- Collaborate with internal teams to improve user experience.
- Gather customer feedback to enhance Ayur.AI's services.
- Bachelor's degree or equivalent experience in customer support.
- Strong communication skills in English; additional languages are a plus.
- Experience in customer service or support roles.
- Interest in Ayurveda, health, and wellness (preferred but not required).
- Basic technical skills to navigate support tools and platforms.
- Strong problem-solving skills, patience, and the ability to handle customer concerns effectively.
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