Customer Service Representative

3 weeks ago


Chennai, Tamil Nadu, India Ayur Full time

Job Title: Customer Representative

Location: On-site

Employment Type: Full-time

Company: Ayur.AI

Ayur.AI is transforming personalized health and wellness through AI-powered Ayurveda solutions. Our platform provides users with tailored recommendations based on their unique body composition and lifestyle.

Key Responsibilities:
  • Handle customer inquiries via chat, email, and phone.
  • Assist users in understanding and utilizing Ayur.AI's services effectively.
  • Provide personalized guidance based on Ayurveda principles.
  • Resolve customer complaints and escalate issues when necessary.
  • Maintain accurate records of customer interactions.
  • Collaborate with internal teams to improve user experience.
  • Gather customer feedback to enhance Ayur.AI's services.
Requirements:
  • Bachelor's degree or equivalent experience in customer support.
  • Strong communication skills in English; additional languages are a plus.
  • Experience in customer service or support roles.
  • Interest in Ayurveda, health, and wellness (preferred but not required).
  • Basic technical skills to navigate support tools and platforms.
  • Strong problem-solving skills, patience, and the ability to handle customer concerns effectively.


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