Customer Service Representative

4 weeks ago


Chennai, Tamil Nadu, India Ayur Full time

Job Title: Customer Representative  

Location: On-site 

Employment Type: Full-time 

Company: Ayur.AI 

About Ayur.AI  

Ayur.AI is transforming personalized health and wellness through AI-powered Ayurveda solutions. Our platform provides users with tailored recommendations based on their unique body composition and lifestyle. We are looking for a Customer Representative to join our team and provide exceptional support to our users. 

Job Responsibilities  

  • Handle customer inquiries via chat, email, and phone. 
  • Assist users in understanding and utilizing Ayur.AI's services effectively. 
  • Provide personalized guidance based on Ayurveda principles. 
  • Resolve customer complaints and escalate issues when necessary. 
  • Maintain accurate records of customer interactions. 
  • Collaborate with internal teams to improve user experience. 
  • Gather customer feedback to enhance Ayur.AI's services. 

Requirements  

  • Bachelor's degree or equivalent experience in customer support. 
  • Strong communication skills in English; additional languages are a plus. 
  • Experience in customer service or support roles. 
  • Interest in Ayurveda, health, and wellness (preferred but not required). 
  • Basic technical skills to navigate support tools and platforms. 
  • Strong problem-solving skills, patience, and the ability to handle customer concerns effectively. 

If you are passionate about helping people and eager to be part of a growing organization, we encourage you to apply. 

Apply now:    or apply through LinkedIn



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