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Telesales Team Lead

4 weeks ago

Kozhikode, Kerala, India ImpactGuru Full time

Key Responsibilities:

- Lead and manage a team of sales executives to achieve daily, weekly, and monthly targets.

- Drive performance through regular training, call audits, and team motivation.

- Monitor lead pipeline, conversion funnel, and ensure timely follow-ups.

- Collaborate with internal stakeholders (tech, ops, hospital teams) to streamline processes.

- Prepare and share daily/weekly performance reports with leadership.

- Ensure team compliance with all quality and regulatory guidelines.

Preferred Candidate:

- 2+ years of experience in sales leadership; insurance sector preferred.

- Strong background in telesales, inside sales, or outbound calling.

- Good understanding of lead handling, sales metrics, and CRM tools.

- Proven track record in team handling and achieving targets.

- Excellent communication, interpersonal, and coaching skills.