Senior Technical Account Representative

3 weeks ago


Bengaluru, Karnataka, India Oracle Full time

ORACLE'S CLOUD PRIORITY SUPPORT SERVICES – Easter Time Zone Work Hours 

Oracle is the #1 global provider of business software, with an outstanding presence in over 175 countries. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join Oracle to kick-start your career with some real responsibility, an incredible learning experience and chance to connect the biggest enterprises of today with the tools to challenge in the digital economy of tomorrow.

We are looking for highly skilled Service Delivery Manager (also known as Technical Account Manager or TAM, that serves as the single point of contact for Oracle Cloud customers who purchase Cloud Priority Service.

TAM with 7 - 10 years of professional Information Systems implementation experience. Demonstrated experience in package systems implementation (CRM, ERP, Consulting experiences). Understanding of various technical architectures and operating systems including web-based applications, networks, RDBMS (Oracle, DB2, MS SQL Server), etc. Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations. 

Come and join us Design, and maintaining operational relationships with Enterprise and Large Enterprise SaaS customers with Cloud Priority Service.

Are you ready to join our team in India and tackle new challenges?

Does this sound like you? If so, we hope to meet you

At Oracle, we believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, colour, national origin, sex, marital status, sexual orientation, gender identity, age, religion, disability, or any other characteristic prohibited by local law.

Career Level - IC3

Work During Eastern time Zone ( EST) to help better communication and collaborate with other internal teams. Designing and maintaining operational relationships with Enterprise and Large Enterprise SaaS customers with Cloud Priority Service. Oracle Fusion Cloud - HCM, ERP, SCM, EPM, Taleo - Technical Support Process Knowledge using these Fusion Cloud components Oracle Fusion Cloud – Maintenance process, Patching, Escalation, Internal/External Tools. Through daily support activities, strive for a high degree of customer happiness resulting in a positive reference for the products that we support as well as the Cloud Priority Service that we provide. Represent their customers as a single point of contact within Oracle Support Operations and partner with customer System Administrators and Leadership along with Oracle Leadership to bind them together in a working team. Handles day-to-day relationship and when necessary for crises or customer concerns, connects the appropriate parties to reach resolution. Teams with support to drive delivery of solutions. Works proactively with Customer Support (CS) engineers, CS Leadership, as well as the Cloud Operations and Development organizations so that customer prioritization is respected and achieved. Educates the customer on the effective and efficient way to use Oracle Support and products, tools, systems, interfaces and procedures. Drives internal processes to ensure the highest quality of service, and work with teams to improve as needed. Maintain accurate account information. Perform with a high level of autonomy, reporting to management regularly on customer status and striving to keep blocking issues at a minimum while keeping leadership advised of any possible flare points. Contributes to the Onboarding, training and mentoring of new TAMs. Excels individually while contributing to the team dynamic by providing direction and mentorship of others in addition to sharing any relevant product information or issues with the team. Based upon interaction with customer team, makes recommendations to CSM for possible up-sell activities to include services, add-ons, etc.

  • Bengaluru, Karnataka, India Check Point Software Full time

    Job Title: Senior Technical Representative - Post Sales SupportJob Summary:We are seeking a highly experienced Senior Technical Representative to join our post sales support team. As a senior technical representative, you will be responsible for resolving complex technical issues and providing exceptional customer service.This is a challenging and rewarding...


  • Bengaluru, Karnataka, India Oracle Full time

    Job DescriptionAccountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle's products and related implementation services. Maximize the customers use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance...


  • Bengaluru, Karnataka, India Oracle Full time

    Job DescriptionCareer Level - IC4Your contribution will be vital to our success. As a Technical Account Manager for OHAI OHH Client Experience, you will:- Ensure Customer Satisfaction: Accountable for customer alignment of our Oracle Health Hosting service- Lead Implementation:Oversee the implementation of Oracle Health Hosting products, managing...


  • Bengaluru, Karnataka, India Oracle Full time

    Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle's products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue...


  • Bengaluru, Karnataka, India Mouser Electronics Full time

    Title: Technical Support Representative I Location: India Technical Support Representatives are responsible for providing service to customers by interpreting application and electronic component selection for sales, customers, suppliers, and other departments within Mouser to assist in the decision of buying, selling, and providing quality technical...


  • Bengaluru, Karnataka, India Oracle Full time

    • The candidate must have strong troubleshooting skills on Database and Database technology products • Expertise in Performance issue analysis and providing resolution • Guide customer on Oracle Database Best practices • Should possess knowledge on implementation and supporting on Database Security Products like Transparent Data Encryption,...


  • Bengaluru, Karnataka, India Razorpay Full time

    The Role:   As a Technical Account Manager you will be acting as the dedicated primary point of contact for all technical and product level activities or discussions post go-live for all our Super Enterprise Merchants (accounts). Roles and Responsibilities: TAM will build healthy relationships with customer's tech contacts, help them unblock...


  • Bengaluru, Karnataka, India Oracle Full time

    Job DescriptionOur TeamCustomer SuccessServices (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies.Customer...


  • Bengaluru, Karnataka, India AMETEK Full time

    Job Title : Technical Service Representative Responsibilities include: Responsible for maintenance, calibration, servicing of Weathering instruments to verify or calibrate for correct operation or to identify, diagnose, and repair cause(s) of malfunction. Converses with equipment operators to ascertain operational problems with equipment and to...


  • Bengaluru, Karnataka, India MasterControl Full time

    Job DescriptionAbout MasterControl:MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect...


  • Bengaluru, Karnataka, India Mouser Electronics Full time

    Title Customer Accounts Representative I Location India Customer Accounts Representatives are responsible for working closely with Customer Service Team as well as the corporate Customer Accounts Department in Texas USA and regional Customer Accounts Departments to provide customers with the best possible service and support ACCOUNTABILITIES ESSENTIAL...


  • Bengaluru, Karnataka, India Databricks Full time

    About the RoleWe are seeking a highly motivated Business Development Representative to drive revenue growth within the India Market. As a key member of our sales team, you will play a pivotal role in cultivating relationships with senior executives and identifying opportunities for Databricks' transformative enterprise software.Key ResponsibilitiesCultivate...


  • Bengaluru, Karnataka, India Eminence Human Resource Solutions Full time

    We are Eminence Human Resource Solutions, a dynamic organization dedicated to excellence in customer service. As a key member of our team, you will play a pivotal role in driving business growth by developing and maintaining strong relationships with our clients. This exciting opportunity is available for a highly motivated Account Development Representative...


  • Bengaluru, Karnataka, India Teleperformance Global Services Private Limited Full time

    About Us:Teleperformance Global Services Private Limited is a leading global business process outsourcing (BPO) company. Our mission is to provide exceptional customer experiences for our clients through our skilled and passionate workforce.The Role:We are currently hiring a Technical Support Representative to join our team in Marathahalli, Bangalore. This...


  • Bengaluru, Karnataka, India Cadence Design Systems, Inc. Full time

    At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Job DescriptionAs a Technical Account Executive focused on a set of Strategic Accounts covering Cadence all technology platforms, you will utilize your deep technical knowledge, understanding of customer issues and broad Industry knowledge to...

  • Senior Accountant

    15 hours ago


    Bengaluru, Karnataka, India Prometheus Consulting Services. Full time

    **Job Description for Senior Accountant at Prometheus Consulting Services**We are seeking a highly skilled Senior Accountant to join our team at Prometheus Consulting Services. The ideal candidate will have extensive experience in Record to Report function, including preparation and analysis of Financial Statements.The successful candidate will possess a...


  • Bengaluru, Karnataka, India Oracle Full time

    Job DescriptionDescriptionOur customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To...


  • Bengaluru, Karnataka, India AXA Group Full time

    We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. The Reinsurance Technical Accounting process includes accounting for reinsurance premiums, commissions,...

  • Senior Accountant

    3 weeks ago


    Bengaluru, Karnataka, India Veramed Full time

    PurposeThe Senior Accountant is responsible for supporting the Financial Controller/Finance Manager to ensure robust accounting, in accordance with the relevant accounting standards and core financial reporting across the Group.Key ResponsibilitiesThe tasks listed below outline the scope of this position. The application of these tasks may vary, based on...


  • Bengaluru, Karnataka, India Grant Thornton Full time

    About Grant Thornton INDUSAt Grant Thornton INDUS, we are passionate about empowering our professionals to grow and succeed. We believe that empowered people, bold leadership, and distinctive client service are the foundation of our culture.Our team at Grant Thornton INDUS is committed to delivering high-quality advisory services to our clients. We are...