Digital Sales and Service Platform Manager

Job Description🌐 Job Posting: Ecommerce Tech Leader🏢 Reports to: Digital Sales & Svcs Marketing LeaderPosition Overview:We are seeking a visionary Ecommerce Tech Leader to drive the transformation of our sales and services functions across Residential and commercial Fire & Security products and solutions. This role will execute the digital roadmap, aligning business objectives with scalable technology solutions. You will lead the governance, deployment, and evolution of core digital platforms, while playing a critical role in post-M&A efforts to build a new company Apps platform and stand up an independent digital organization, separate from the former owners.Key Responsibilities:Lead the design, implementation, and ongoing improvement of integrations between Salesforce, backend API, Orders, CommerceHub and other products and sales platforms.Develop and manage integrations using EDI, API, SFTP, and similar technologies as required by our evolving business needs.Ensure all systems and processes are built on a solid, scalable, and predictable foundation, supporting business growth and operational reliability.Partner with engineering, operations, and business stakeholders to deliver solutions that enhance efficiency, accuracy, and customer satisfaction.Identify opportunities to streamline workflows, automate processes, and improve system performance.Stay current with best practices and emerging technologies in e-commerce fulfillment and integration.Drive standardization while balancing local site needs across global deployments.Manage vendor relationships and ensure successful delivery of third-party led implementations.Build and lead a Center of Excellence to support global alignment, best practice sharing, and continuous improvement.Champion change management and adoption of digital tools and processes.Qualifications:Education: Bachelor’s in Information Technology, Industrial Engineering, or related fields.Experience: 10+ years in digital transformation, supply chain, factory operations, or related roles, with significant experience leading global IT projects.Demonstrated success in implementing Industry 4.0 solutions, smart factory technologies, and supply chain digital tools.Strong expertise in ERP/MES/WMS systems (e.G., JDE, Oracle, Kinaxis, LeanDNA, SO99).Familiarity with IoT, AI/ML applications, and advanced data analytics tools is highly desirable.Skills and Competencies:Significant hands-on experience architecting and managing integrations for e-commerce and fulfillment systems.Deep familiarity with Salesforce suite of Applications, Yext, Tridion and similar platforms.Strong track record of building scalable, maintainable, and reliable technical solutions.Experience with EDI, API, SFTP, and other integration protocols and tools.Demonstrated ability to lead and mentor technical teams in a fast-paced, dynamic environment.Soft Skills:Strong leadership and project management skills, with a track record of driving cross-functional collaboration.Excellent communication skills, with the ability to present complex ideas to diverse stakeholders effectively.Problem-solving mindset with a focus on delivering innovative and scalable solutions.Cultural adaptability and fluency in working across global teams and diverse environments.Why Join Kidde Global Solutions?Be at the forefront of driving digital transformation in a global organization with a legacy of innovation and excellence.Work on impactful projects that revolutionize factories and supply chains worldwide.Collaborate with industry leaders, leveraging state-of-the-art technologies to shape the future of manufacturing and operations.Competitive salary, comprehensive benefits, and opportunities for professional growth in a dynamic and inclusive workplace.Ready to Lead the Future of Supply Chain and Factory Operations?If you are passionate about digital transformation and have the expertise to drive innovation, we would love to hear from you. Join Kidde Global Solutions and make an impact on a global scale.Apply now to become our Ecommerce Tech Leader and help us shape a safer, smarter, and more connected worldAbout Kidde Global Solutions:Kidde Global Solutions is a world leader in fire & life safety solutions, offering tailored innovations for diverse environments ranging from complex commercial facilities to residential homes. With a portfolio of iconic brands such as Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria, and Aritech, we are dedicated to protecting lives and property through cutting-edge solutions and services.