Digital Account Manager

4 weeks ago

Mumbai, Maharashtra, India Tonic Worldwide Full time

The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills.

Responsibilities

  • Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction
  • Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships
  • Manage multiple projects simultaneously while interfacing with different internal and external contact

Qualifications

  • Bachelor's degree or equivalent experience
  • 3-4 years' of proven success in client management, preferably in a digital marketing agency
  • Strong negotiation, presentation and communication skills

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