Project Coordinator

3 weeks ago

Noida, Uttar Pradesh, India BIG Language Solutions Full time

Job Title - Project Coordinator

Location - Sector 98, Noida

Shift Timings - US Shift (Night shift)

Salary - INR 5-7 LPA

Immediate Joiners

No. of positions - 12

Job Description

To assist Project Managers in managing the efficiency and productivity of multilingual translation projects by scheduling and monitoring workflows and ensuring that all projects are strategized to be cost effective by means of departmental data analysis.

Duties:

● Serve as the liaison between clients and the company

● Maintain CRM database up to date with all the information relevant to each account

● Monitor daily production of assigned projects

● Communicate on a daily basis with linguistic teams

● Prepare client quote and/or project, as needed

● Develop project workflows to help ensure lowest cost, while maintaining highest customer quality

● Ensure processes used meet all client and vendor contractual requirements

● Assist in management of linguistic teams according to project assignments

● Provide the translation team with all necessary tools in order to ensure delivery of a top-quality product; (i.e. translation tools training, glossaries, and guidelines)

● Schedule quality control processes for active or completed projects with a higher-level team member

● Ensure projects are completed and delivered to clients in a timely manner with the utmost attention to quality, following all established department and company ISO-documented quality processes

● Maintain effective vendor relationship to ensure quality product delivery

● Relay relevant complaints related to vendor, translation quality, and/or formatting to a higher-level team member and recommend needs to maintain the accounts in good standing

● Perform data entry to facilitate proper and timely invoicing

Authority:

● Manage/choose work team for projects

● Purchase/vendor translation services

Skills/Qualifications:

● 1+ years of project management experience

● Associates or Bachelor's degree in Business Administration, Translation, or language related field ● Proficiency in Microsoft Office, Internet Explorer and Adobe

● Bilingual; Native fluency in at least one language and strong command of at least one other language.

● Excellent communication and interpersonal skills; ability to interact with all levels within the organization

● Strong business acumen, client services abilities and results-oriented approach

● Excellent verbal, written, and presentation skills

● Ability to work in a fast-paced team environment

● Attention to detail with emphasis on accuracy and quality

● Ability to prioritize work to efficiently balance multiple projects and deadlines

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